Sales Manager

• Sep 2023 - Present

Founder

• Oct 2022 - Present

Scaling a property management company, specialising in short term rentals. Sjcharlesproperty.co.uk Scaling a property management company, specialising in short term rentals. Sjcharlesproperty.co.uk

Senior Sales Development Rep

• Aug 2022 - Sep 2023

Sales Development Representative

• Apr 2022 - Aug 2022

Inside Sales Executive

• Jun 2021 - Apr 2022

Customer Service Officer/ Aftersales Coordinator

• Jul 2019 - Jun 2021

Purchasing and Supply Chain

• Jul 2016 - Jul 2019

Providing admin support to sales teams worldwide; liaising with customers and third-party suppliers. Raising purchase orders to the vendor, while managing the vendor KPI’s. Responsibilities Include: • Ensuring targets are met; planning delivery timescales and monitoring stock levels • Building positive relationships with Vendors and customers • Delivering projects and answering written or verbal enquiries within SLA • Problem solving in order to find missing products, or lost… Show more Providing admin support to sales teams worldwide; liaising with customers and third-party suppliers. Raising purchase orders to the vendor, while managing the vendor KPI’s. Responsibilities Include: • Ensuring targets are met; planning delivery timescales and monitoring stock levels • Building positive relationships with Vendors and customers • Delivering projects and answering written or verbal enquiries within SLA • Problem solving in order to find missing products, or lost units • Overseeing delivery; tracking products through all stages to confirm arrival within deadline • Ensure items are ordered and supplied to specification in a timely manner to encourage repeat business • Carrying out month end reporting Show less Providing admin support to sales teams worldwide; liaising with customers and third-party suppliers. Raising purchase orders to the vendor, while managing the vendor KPI’s. Responsibilities Include: • Ensuring targets are met; planning delivery timescales and monitoring stock levels • Building positive relationships with Vendors and customers • Delivering projects and answering written or verbal enquiries within SLA • Problem solving in order to find missing products, or lost… Show more Providing admin support to sales teams worldwide; liaising with customers and third-party suppliers. Raising purchase orders to the vendor, while managing the vendor KPI’s. Responsibilities Include: • Ensuring targets are met; planning delivery timescales and monitoring stock levels • Building positive relationships with Vendors and customers • Delivering projects and answering written or verbal enquiries within SLA • Problem solving in order to find missing products, or lost units • Overseeing delivery; tracking products through all stages to confirm arrival within deadline • Ensure items are ordered and supplied to specification in a timely manner to encourage repeat business • Carrying out month end reporting Show less

Sales Operations Administrator

• Jul 2014 - Jul 2016

My role in Sales administration/ Operations plays a key force in supporting the sales team and providing an important link between the salesperson and the client. Reporting to the sales team/manager and directors, I work in a challenging and competitive environment which is driven by the sales team and meeting our company target. In my job I have to be efficient and adaptable to constantly changing work and workload, with good all-round administrative abilities, including a working… Show more My role in Sales administration/ Operations plays a key force in supporting the sales team and providing an important link between the salesperson and the client. Reporting to the sales team/manager and directors, I work in a challenging and competitive environment which is driven by the sales team and meeting our company target. In my job I have to be efficient and adaptable to constantly changing work and workload, with good all-round administrative abilities, including a working knowledge of spreadsheets. I also have excellent customer service and organisational skills, that have evolved with experience in the company. - I am responsible for Looking after Germany, UK, Poland, Denmark. - Raising correctives for orders that have been invoiced to customers and are incorrect. I do this by liaising with Business Operations in our sister company. - Another Duty specific to me, is an agreed schedule between me and the directors of Germany and UK. I was given the task of putting a weekly spreadsheet together using the condensed information from the back orders report. I colour code different orders and provide an update with the lead times of each deal, and the reasons why certain orders are outstanding. - Going through quotes that are raised in the sales software CRM, and making sure all deals are accurate and push through to orders correctly (matching the customer purchase order). - Sales board adjustments are done on a regular basis, in accordance with the company targets. This is needed on a daily basis to ensure the final figure for the companies’ margin and revenue is accurate and up to date on the sales board, ready for month end.

Sales support

• Apr 2014 - Sep 2015

Ambient Staff And Customer Service

• Jan 2014 - Jul 2014

Part time seasonal work, up until the point of working at Zycko. Throughout my time with this company I was responsible for stock control and management, and the ambient work that came with Goods In, and making sure stock levels were accurate to the fullest extent to drive sales. My Role meant that my ability to interact and be approachable to Customers was essential. With these skills it meant that I could easily help customers with any queries they had regarding stock, therfore giving… Show more Part time seasonal work, up until the point of working at Zycko. Throughout my time with this company I was responsible for stock control and management, and the ambient work that came with Goods In, and making sure stock levels were accurate to the fullest extent to drive sales. My Role meant that my ability to interact and be approachable to Customers was essential. With these skills it meant that I could easily help customers with any queries they had regarding stock, therfore giving advice and guidance on product selection. Another Key role I had within Waitrose was being able to report to the supervisor with any discrepancies and problems, in which effected the companies targets or stock management. Baring in mind special promotional stock and quantities on offer. Show less Part time seasonal work, up until the point of working at Zycko. Throughout my time with this company I was responsible for stock control and management, and the ambient work that came with Goods In, and making sure stock levels were accurate to the fullest extent to drive sales. My Role meant that my ability to interact and be approachable to Customers was essential. With these skills it meant that I could easily help customers with any queries they had regarding stock, therfore giving… Show more Part time seasonal work, up until the point of working at Zycko. Throughout my time with this company I was responsible for stock control and management, and the ambient work that came with Goods In, and making sure stock levels were accurate to the fullest extent to drive sales. My Role meant that my ability to interact and be approachable to Customers was essential. With these skills it meant that I could easily help customers with any queries they had regarding stock, therfore giving advice and guidance on product selection. Another Key role I had within Waitrose was being able to report to the supervisor with any discrepancies and problems, in which effected the companies targets or stock management. Baring in mind special promotional stock and quantities on offer. Show less