Experience

211 San Diego

• United States
• Non-profit Organization Management
• 1 - 100 Employee

• Information Technology Support Analyst

  • Feb 2021 - Present



Charter Tech Services

• United States
• Information Technology & Services
• 1 - 100 Employee

• Client Support Specialist

  • Dec 2018 - Sep 2020

  -Provide IT management and support for five different charter elementary and high school campuses in addition to others as needed -Repair, maintain, update, and track inventory on over 1,000 Microsoft, Google, and Apple devices -Troubleshoot all hardware and software issues in a timely and streamlined manner -Provide end-user training for hardware, software, and IT / security best practices -Complete help desk tickets, fulfill on-site requests and meet client deadlines efficiently -Implementation / management of online curriculum and student information systems for over 10 different programs



Temecula Valley Driving School

• Greater San Diego Area

• Licensed Driving Instructor

  • Mar 2018 - Dec 2018

  Provide hands-on, practical instruction to new student drivers with compassion and patience while consistently assessing student’s skill levels in accordance with the Department of Motor Vehicles. Manage documentation of student information for issuance of certification to take driving test at DMV. Care for and maintain company vehicle while keeping open lines of communication with HQ. Provide hands-on, practical instruction to new student drivers with compassion and patience while consistently assessing student’s skill levels in accordance with the Department of Motor Vehicles. Manage documentation of student information for issuance of certification to take driving test at DMV. Care for and maintain company vehicle while keeping open lines of communication with HQ.



UNIVERSITY CITY SERVICE CENTER, LLC

• United States

• Service Writer & Customer Service

  • Feb 2012 - Sep 2018

  Accurately created work orders and invoices with proper documentation of work completed on vehicles while providing verbal explanation of scope of work to customers. Provided training for service writing, customer service, equipment uses and regulations, and all other administrative functions for employees to succeed in their positions. Received and managed inventory and vendor invoices. Accurately created work orders and invoices with proper documentation of work completed on vehicles while providing verbal explanation of scope of work to customers. Provided training for service writing, customer service, equipment uses and regulations, and all other administrative functions for employees to succeed in their positions. Received and managed inventory and vendor invoices.