Experience

SpringPoint Technologies

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Business Development Manager

  • Feb 2023 - Apr 2023

  Tulsa, Oklahoma, United States • Fostered existing and developed new relationships through a variety of activities including cold calling, marketing drops and client meetings • Provided exceptional customer service while driving sales and creating new business opportunities • Worked closely with recruiting team to ensure that all candidates submitted met the standards set by the client • When appropriate, consulted with hiring managers to make adjustments to job descriptions and compensation based on… Show more • Fostered existing and developed new relationships through a variety of activities including cold calling, marketing drops and client meetings • Provided exceptional customer service while driving sales and creating new business opportunities • Worked closely with recruiting team to ensure that all candidates submitted met the standards set by the client • When appropriate, consulted with hiring managers to make adjustments to job descriptions and compensation based on market trends Show less



Link Technologies

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Technical Recruiter

  • Oct 2021 - Nov 2022

  Remote via Tulsa, Oklahoma, United States • Assisted with recruiting efforts for Las Vegas and Denver offices • Met with team daily to discuss priorities and recruiting strategies • Collaborated with account managers to understand client needs and ensure candidates align with requirements

• RPO Lead

  • Dec 2021 - Sep 2022

  Remote via Tulsa, Oklahoma, United States • Lead an RPO (Recruitment Process Outsourcing) for a large client • Traveled to client headquarters to work closely with C-suite and hiring managers across client’s IT staff to hold intake meetings for requisitions • Coordinated daily and weekly status meetings with hiring managers and recruiters to ensure the project is moving along smoothly and deadlines are being met • Used a variety of recruiting tools to find qualified candidates • Worked with a team of recruiters to ensure… Show more • Lead an RPO (Recruitment Process Outsourcing) for a large client • Traveled to client headquarters to work closely with C-suite and hiring managers across client’s IT staff to hold intake meetings for requisitions • Coordinated daily and weekly status meetings with hiring managers and recruiters to ensure the project is moving along smoothly and deadlines are being met • Used a variety of recruiting tools to find qualified candidates • Worked with a team of recruiters to ensure candidates being screened and submitted meet the standard set by the client • Negotiated salary and benefits on behalf of candidates



TMA Systems

• United States
• Software Development
• 100 - 200 Employee

• Senior Account Executive

  • Jan 2021 - Oct 2021

  Tulsa, Oklahoma, United States • Actively pursued and developed relationships with prospective clients across 20+ states through market research, referrals, and prospecting • Educated current and prospective clients regarding available solutions offered through TMA products and services through facilitating exploratory consulting calls and product demonstrations

• Supervisor of Client Relations (Client Success/Account Management)

  • Sep 2018 - Jan 2021

  Tulsa, Oklahoma, United States • Managed a team responsible for identifying opportunities to grow existing accounts, maximize customer loyalty, and build long term relationships with clients. • Collaborated with other departments and leaders to resolve client questions and concerns in a timely manner, recommending new product features and services when appropriate. • Tracked all correspondence in proprietary CRM software enabling necessary parties to view client records and have a clear understanding of the… Show more • Managed a team responsible for identifying opportunities to grow existing accounts, maximize customer loyalty, and build long term relationships with clients. • Collaborated with other departments and leaders to resolve client questions and concerns in a timely manner, recommending new product features and services when appropriate. • Tracked all correspondence in proprietary CRM software enabling necessary parties to view client records and have a clear understanding of the client’s disposition and standing • Managed proprietary CRM software, overseeing new user creation, security credential setup, password management, and maintaining system records

• Client Support Representative

  • May 2016 - Sep 2018

  Tulsa, Oklahoma, United States • Responsible for tier 1 remote technical support of entire scope of products offered • Documented and tracked open cases in CRM with the goal of maintaining a 96 percent “first call” close rate • Escalated issues through tier 2 and tier 3 support when applicable



Magnolia Audio Video

• Computers and Electronics Manufacturing
• 400 - 500 Employee

• System Designer (Sales)

  • Feb 2015 - Nov 2015

  Tulsa, Oklahoma, United States • Provided system design and sales proposals to customers seeking premium electronics solutions. • Traveled to customer's home to perform advanced level consultations. Arranged and direct delivery and installation of products and equipment.



Best Buy

• Retail
• 700 & Above Employee

• Sales Associate

  • May 2013 - Nov 2014

  Stillwater, Oklahoma, United States