Innovation Business Analytics Research Analyst

• Jan 2023 - Present

Senior Program Manager

• Oct 2021 - Jan 2023

As the Section Chief, I directed 3-person Commander’s Action Group team providing strategic briefings, speeches, presentations, papers, and scripts in support of executive suite leaders. Led research and analysis of 15 engagement topics, managed and collected strategic information to craft communication plans for high-level United States Department of Defense and Space Force leaders. • Developed 200+ United States Space Force procedures critical for new combat operations. Defined… Show more As the Section Chief, I directed 3-person Commander’s Action Group team providing strategic briefings, speeches, presentations, papers, and scripts in support of executive suite leaders. Led research and analysis of 15 engagement topics, managed and collected strategic information to craft communication plans for high-level United States Department of Defense and Space Force leaders. • Developed 200+ United States Space Force procedures critical for new combat operations. Defined fast-paced and abstract processes/capabilities for continued field operational success. • Guided collective operations for 21 organizations and over 3K personnel. Defined standardized processes, devised mandates, and awards program objectives with collective regional leadership input. • Directed the development of executive-level morale & welfare initiatives to include multiple senior-level leadership development events. As well as hand-crafted C-suite level communications to bolster burgeoning directives and efforts of new defense service. • Planned and coordinated 10 events including a Colorado Honor Flight with 80+ personnel supporting Veterans of Foreign Wars. • Organized a Senior Level Leadership Development Course and co-hosted the Chief Master Sergeant of the Space Force. • Execute a $30K morale & welfare budget and $275K annual budget; coordinate monthly morale event feeding 4K people. • Serve as the Program Manager for the Front Rage Private Organization Group, coordinating gathering and crosstalk for 15+ private organizations, allowing for multi-level support for the execution of 100’s of annual events.

Senior Operations Manager

• Feb 2019 - Sep 2021

As the Section Chief of Postal Operations, I led 81 personnel team, supporting 54K patrons and processing 2.2M pound mail distribution activity at Air Force’s largest postal operation location. Ensured $2.3M facility security compliance for parcel dispersal from 420 overseas locations and continental United States. Directed administrative operations for 181 joint forces forward operating counter-drug unit. • Managed distribution to 119 remote locations. Implemented Air Force’s first mail… Show more As the Section Chief of Postal Operations, I led 81 personnel team, supporting 54K patrons and processing 2.2M pound mail distribution activity at Air Force’s largest postal operation location. Ensured $2.3M facility security compliance for parcel dispersal from 420 overseas locations and continental United States. Directed administrative operations for 181 joint forces forward operating counter-drug unit. • Managed distribution to 119 remote locations. Implemented Air Force’s first mail sorter project enabling 30K hour reduction for on-site delivery by 2 routes over 20K square miles for 10K parcels. Linchpin for wing’s “Sustainment Team of 2020” award. • Charged with forecasting 2030 postal operation mission; 50 data points, ran 10K simulations. Designed future $2.5M remodel adding 14K square feet and $1.5M operations upgrade. Garnered Europe/Africa Command “Innovation” award • Championed 15 technology/capability evaluations. Audited $1.5M small business innovation proposal; critical to ensuring most groundbreaking technology available to Department of Defense mission and tactical leaders.

Operations Manager

• Dec 2018 - Dec 2019

As the Section/PERSCO Chief Commanders Support Staff & Theater Contingency Planner I oversaw an administrative team for 181 joint force operations/20 personnel security team/$400K in resources while supporting forward operation location and safeguarding $400M assets. • Headed 300% personnel movement increase, tracked 200 deployments/400 members with 100% accountability. Quality-controlled 4K critical objectives/5 reporting criteria. Authored 4 standards, resulting in shaping counter… Show more As the Section/PERSCO Chief Commanders Support Staff & Theater Contingency Planner I oversaw an administrative team for 181 joint force operations/20 personnel security team/$400K in resources while supporting forward operation location and safeguarding $400M assets. • Headed 300% personnel movement increase, tracked 200 deployments/400 members with 100% accountability. Quality-controlled 4K critical objectives/5 reporting criteria. Authored 4 standards, resulting in shaping counter narcotic operations. • Managed 200 gigabit of critical training/documentation for 1K+ electronic database users & archived/eliminated 10 gigabit obsolete data obstacles, ensuring 3 new operational sections/800 files in compliance/”0 critical observations”. • Ensured $1M+ foreign nation agreements/future year 2024 operations in compliance; identified 5 critical shortfalls that reduced the error rate to zero and saved $96K annually by revitalizing antiquated digital footprint/electronic tracking for 34 multi-national agreements.

Department Manager

• Feb 2016 - Nov 2018

Managed protocol, distinguished visitor/executive programs, and key Director-level leader engagements as the Section/Flight Chief, Commander Support Staff. Led 5-member command team members while servicing over 200 personnel, 10 programs/31 compliance checklists and 7K+ Director appointments. • Drastically improved trouble ticket resolution rate for 75 programs by 70%. • Unified 1.3K tasks across 3 work centers/5 job different specialties/10 personnel, lauded as innovative… Show more Managed protocol, distinguished visitor/executive programs, and key Director-level leader engagements as the Section/Flight Chief, Commander Support Staff. Led 5-member command team members while servicing over 200 personnel, 10 programs/31 compliance checklists and 7K+ Director appointments. • Drastically improved trouble ticket resolution rate for 75 programs by 70%. • Unified 1.3K tasks across 3 work centers/5 job different specialties/10 personnel, lauded as innovative “admin/technology team fusion.” • Helmed 800+ higher headquarters projects valued at $40M, 34 award recognitions, and 430+ hours Director-level protocol efforts. Captured stunning 98% on-time completion rate/Special Warfare protocol “best practices”. • Catapulted closure of 200 overdue reports, shattered deadline by 14 days, and eliminated 2-year backlog. Resulted in garnering “2016 Air Force Nuclear Weapons Center Non-Commissioned Officer of the Year” award.

Department Supervisor

• Jul 2009 - Jan 2016

As the Commander Support Staff/Administrative Support as the director-level executive assistant duties and over 6.5K transactions encompassing 10 major programs. Successfully secured $2.5M in assets critical to combat operations while supporting 485 personnel. Provided guidance and training for 200+ custodians in 124 departments across 7 functional areas. • Accountable for 2K network assets/$5M while managing 100K-vehicle fleet. Enabled 800 reconnaissance hours in a 10K square mile radius… Show more As the Commander Support Staff/Administrative Support as the director-level executive assistant duties and over 6.5K transactions encompassing 10 major programs. Successfully secured $2.5M in assets critical to combat operations while supporting 485 personnel. Provided guidance and training for 200+ custodians in 124 departments across 7 functional areas. • Accountable for 2K network assets/$5M while managing 100K-vehicle fleet. Enabled 800 reconnaissance hours in a 10K square mile radius for North Atlantic Treaty Organization peacekeeping mission which contributed to “2014 AF Daedalian Major General Warren R. Carter Logistics Effectiveness” award and “2016 Commander in Chief’s Installation Excellence” award. • Professional ambassador for European/American relations, impeccable leadership/performance in Air Force’s largest European Command area of responsibility with 296 ceremonies and dignified burials. • Bolstered unilateral relations across Europe in 6 countries with highest standards and traditions of military honors. • Championed Information Assurance Program across 7 functional areas, 1.5+ personnel. • Resolved 3.6K support requests and 750+ network vulnerabilities, solidified crucial higher headquarters inspection findings of “zero discrepancies”.