Experience

Host Hotels & Resorts

• United States
• Real Estate
• 100 - 200 Employee

• Analyst; Operations Strategy & Analytics

  • Aug 2022 - Present



Augusta National Golf Club

• United States
• Hospitality
• 300 - 400 Employee

• Server - Firethorn Cabin

  • Apr 2019 - Present

  -Demonstrated the highest level of hospitality, serving Mercedes-Benz executives, CEO’s, world leaders and celebrity entertainers in private Global Partner cabin. - Invited back to work the 2022 tournament to create more luxurious Masters’ moments. Responsible for training new team members for the cabin, and the other two sponsor cabins. -Demonstrated the highest level of hospitality, serving Mercedes-Benz executives, CEO’s, world leaders and celebrity entertainers in private Global Partner cabin. - Invited back to work the 2022 tournament to create more luxurious Masters’ moments. Responsible for training new team members for the cabin, and the other two sponsor cabins.



GEICO

• United States
• Insurance
• 700 & Above Employee

• Insurance Agent

  • Jun 2021 - Aug 2022

  - State Certified and Licensed Insurance Agent (RCSR 440 License) with experience and knowledge selling insurance for Cars, Motorcycles, Boats, Renters, Condominiums, Mobile Homes, and Identify Theft. - Broke sales record by almost 25% and won top salesman in the office in first full month with the company. Continued to break sales record every month moving forward. Won top salesman first 10 months in the office, outselling the next closest salesperson by nearly 20% over that time period. - Consistently found better practices to improve efficiency in the company’s sales process and taught them to the other agents. Show less



The Ritz-Carlton Hotel Company, L.L.C.

• United States
• Hospitality
• 700 & Above Employee

• College Intern

  • Nov 2020 - Jun 2021

  Seasonal Intern – Food & Beverage; Ritz Carlton Destination Club; Engineering -Food & Beverage server providing Forbes Audited fine dining for restaurant and in-roomdining. Provided system, storage process, and logistical insights for greater efficiencies throughout the department. -Cross-trained to work in Engineering and Stewarding departments working in multiple departments on a weekly basis as one of the most versatile staff desired by managers. -Concierge for the exclusive Ritz Carlton Destination Club including all Front of House operations for luxury residence only segment of the Ritz Carlton property. Show less



Worldwide Nutrition

• Wellness and Fitness Services
• 1 - 100 Employee

• Market Research Analyst and Business Development Contractor

  • Jun 2020 - Nov 2020

  -Increased sales and profitability by 27% within the first month by applying research and data analytics to identify product lines for company to resell in store, online, and on Amazon, to refresh their stagnant product line. -Increased sales and profitability by 27% within the first month by applying research and data analytics to identify product lines for company to resell in store, online, and on Amazon, to refresh their stagnant product line.



Marriott International

• United States
• Hospitality
• 700 & Above Employee

• Summer Intern

  • Jun 2019 - Aug 2019

  Corporate Internship Program: Revenue Management Advisory Services - Analyzed over 500 hotels in North America for Marriott’s Special Corporate Account Pricing and set renewal discount rates for large accounts. - Based on internship performance, selected for Marriott’s Voyage Program, company’s elite, award-winning leadership development program, after graduation. Due to Covid-19 offer was rescinded. Corporate Internship Program: Revenue Management Advisory Services - Analyzed over 500 hotels in North America for Marriott’s Special Corporate Account Pricing and set renewal discount rates for large accounts. - Based on internship performance, selected for Marriott’s Voyage Program, company’s elite, award-winning leadership development program, after graduation. Due to Covid-19 offer was rescinded.



The Breakers Palm Beach

• United States
• Hospitality
• 700 & Above Employee

• Pool and Beach Attendant

  • May 2017 - Jul 2018

  - Served as a pool and beach attendant at a 5-star, world-renowned, historic resort serving international clientele with the highest standard of service excellence. - Consistently received “Kudos” from guests recognizing my ability to make a connection, my character, attentiveness, and going above and beyond the expected service. - Served as a pool and beach attendant at a 5-star, world-renowned, historic resort serving international clientele with the highest standard of service excellence. - Consistently received “Kudos” from guests recognizing my ability to make a connection, my character, attentiveness, and going above and beyond the expected service.



Chick-fil-A-Franchise

• Front Counter Team Member

  • Mar 2014 - Mar 2017

  - Learned great customer service and how to truly connect with the customer to make their experience feel personalized and special. - One of few employees who could work the drive-through, front-counter, and dining-room teams, train new members, and provide leadership during peak times - Learned great customer service and how to truly connect with the customer to make their experience feel personalized and special. - One of few employees who could work the drive-through, front-counter, and dining-room teams, train new members, and provide leadership during peak times