Large Enterprise Solutions Engineer (Key Accounts)

• Apr 2022 - Present

Empowering anyone to drive meaningful change! Empowering anyone to drive meaningful change!

• Feb 2012 - Apr 2022

- Establishes relationships with new customers by utilizing a value and solution-based sales approach. - Expands existing customer relationships through proactive discussions of the latest solutions and technologies; leverages these solutions to support their business and corporate initiatives. - Responsible for 75+ open opportunities and 200+ prospects accounting for $5.5+ million in annual sales. - Increased sales in the territory from $1.1 million to $5.5+ million. - Responsible for several key accounts, each with ACV’s of $600K+.- Responsible for maintaining the CRM system for open opportunities and forecasts ranging from quick turn sales (<1 month) to multiyear OEM/Enterprise level projects. - Analyzes sales data to understand market trends and allocate resources as needed. - Performs customer presentations and software demonstrations in both small and large groups.- Works with both direct sales and channel sales partners to fully engage with the market. - Collaborates with senior management to react to highly dynamic markets and customer-driven requirements to ensure successful product planning and key feature implementation. - Develops and implements sales strategies to ensure key metrics are surpassed. - Interfaces with key stakeholders across multiple teams to ensure all customer requirements are met. - Leads large-scale customer projects from scope of work development to final implementation.- Manages a team of inside Sales and Application Engineers (S&AE) and is responsible for hiring efforts. - Develops career paths for the S&AE team based on individual strengths, career goals, and business needs. Show less

• Dec 2010 - Feb 2012

- Served as the lead contact for the S&AE team; coordinated and facilitated team meetings and projects.- Assisted with the hiring, training, and professional development of members of the S&AE team. - Developed and implemented key processes and procedures for continued customer support. - Worked with Regional Sales managers on high priority and key target account demonstrations.

• Aug 2009 - Dec 2010

- Provided proactive pre-sales and technical support to new and current customers. - Organized, performed, and documented test measurements for feasibility studies for customers. - Conducted virtual training and demonstrations for customers and external sales teams.

Product Engineer

• Jun 2006 - Dec 2008

- Worked with product teams as well as production to successfully bring new products to market. - Validated new processes to ensure key metrics were met. - Ensured testing was completed and met specifications prior to customer launch. - Worked with product teams as well as production to successfully bring new products to market. - Validated new processes to ensure key metrics were met. - Ensured testing was completed and met specifications prior to customer launch.