Experience

Satellite Country, Inc.

• United States
• Telecommunications
• 1 - 100 Employee

• Account Manager

  • Jun 2019 - Present



The UPS Store

• United States
• Retail
• 700 & Above Employee

• Manager

  • Apr 2015 - Jul 2018

  - Oversaw daily functions of staff - Maintained payroll and scheduling - Responsible for hiring personnel - Provided graphic design services - Operated all duplication and bindery machines - Provided packing services for sub-freight items - Established and maintained a list of preferred clients - Provided outstanding above and beyond customer service - Provided cost effective solutions for customer needs - Responsible for supply ordering - Opening/closing duties - Oversaw daily functions of staff - Maintained payroll and scheduling - Responsible for hiring personnel - Provided graphic design services - Operated all duplication and bindery machines - Provided packing services for sub-freight items - Established and maintained a list of preferred clients - Provided outstanding above and beyond customer service - Provided cost effective solutions for customer needs - Responsible for supply ordering - Opening/closing duties



Satellite Country, Inc.

• United States
• Telecommunications
• 1 - 100 Employee

• Sales Trainer

  • Oct 2010 - Mar 2015

  - Primary role of over sight in the training department including initial training of new hired employees in preparation for their responsibilities on the sales floor - Responsible for continuous training of new materials for existing agents. - Required to effectively communicate progress via email/conference calls/meetings - Daily/weekly/monthly report review, extrapolation & dissemination - Performed many administrative and clerical duties - Received in-bound calls from various marketing in regards to services (primarily Dish Network and DirecTV, but also offered internet/phone) - Coached team members on how to better sell our products and what guidelines to follow - Maintained a list of clients to follow up on in the future for references and additional services Show less