Josh Hurley

Business Owner at 930 TECH
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Contact Information
us****@****om
(386) 825-5501
Languages
  • French -
  • English Native or bilingual proficiency
Skills

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Credentials

  • Squarespace Circle
    Squarespace
    Dec, 2021
    - Sep, 2024
  • Wix Partner
    Wix.com
    Aug, 2021
    - Sep, 2024
  • CISSP
    (ISC)²
    Aug, 2016
    - Sep, 2024
  • Certified Customer Experience Professional
    Customer Service Institute of America
  • CompTIA SY0-401: Security+
    ITU - Information Technology University
  • Microsoft 70-448: Microsoft SQL Server 2008, Business Intelligence Development and Maintenance
    ITU - Information Technology University

Experience

  • 930 TECH
    • IT Services and IT Consulting
    • Business Owner
      • Apr 2021 - Present
  • Collier Development Company
    • General Manager
      • Sep 2020 - Aug 2021
  • Adventure Action Park
    • Ireland
    • Recreational Facilities
    • General Manager
      • Sep 2019 - Oct 2020
  • Anakeesta
    • United States
    • Entertainment Providers
    • 1 - 100 Employee
    • Vice President of Operations / GM
      • Mar 2019 - Mar 2020

      Responsible for all park operations including but not limited to guest services, rides, Human Resources, maintenance, facilities, retail, food and beverage, and marketing. Increased guest ratings by 30% and reduced complaints by 90%. Increased net profit by 2900%. Responsible for all park operations including but not limited to guest services, rides, Human Resources, maintenance, facilities, retail, food and beverage, and marketing. Increased guest ratings by 30% and reduced complaints by 90%. Increased net profit by 2900%.

  • Zoo Knoxville
    • United States
    • Museums, Historical Sites, and Zoos
    • 1 - 100 Employee
    • IT Director
      • Mar 2012 - May 2019

    • Director of Guest Services and Sales
      • Aug 2010 - May 2019

      Responsible for all for all enterprise operations in-park and off grounds including support activities. Direct and supervise Retail, Food & Beverage, Vending, Admissions, Rentals, Rides, and Corporate Sales operations. Establish procedures, guidelines, and perform all operations relating to acquisition of all goods and support items. Since taking the position in 2010, Food and Retail departments have shown a 28% increase in net profit. Corporate and Group Sales has also increased 157% net profit. Show less

    • Admissions and Rides Manager
      • Mar 2006 - Aug 2010

    • Admissions Assistant Manager
      • Mar 2003 - Mar 2006

Education

  • Pellissippi State Community College
    Sports Management
    2004 - 2006

Community

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