Experience

Majestic Transportation

• United States
• Truck Transportation
• 1 - 100 Employee

• Logistics Coordinator

  • Feb 2023 - Present



H-E-B

• United States
• Retail
• 700 & Above Employee

• Curbside Specialist

  • Dec 2019 - Feb 2023



Lupe Tortilla Restaurants

• United States
• Restaurants
• 200 - 300 Employee

• Bartender/Server/Catering

  • Oct 2017 - Feb 2020

  Position combining multiple service roles based on my hospitality service experience • Consistently ranks as top wait staff based on revenue generation and ensuring an outstanding customer experience • Suggests additional menu items to increase restaurant sales • Delivers an exceptional customer experience to ensure repeat customers through fast, friendly, and exceptional service • Monitors dining room for optimal guest experience • Contributes to team performance through 100% attendance, covering other wait staff shifts, being punctual, and covering multiple positions • Recognized by management and through customer feedback on menu knowledge and ability to deliver a dining experience that results in return visits • Addresses customers’ issues through listening and resolution strategies that satisfied their concerns • Mentors new wait staff to ensure service meets restaurant’s exceptional service expectations • Leads catering events to ensure food quality and service meets customers’ expectations Show less



Pappasito Cantina

• United States
• Restaurants
• 1 - 100 Employee

• Manager

  • Oct 2015 - Jul 2017

  Manager 2016 – 2017 • Managed 40-50 hospitality staff to meet restaurant’s quality standards and customer service goals • Trained new waiters and floor staff on guest service expectations, safety procedures, proper food handing, and restaurant protocols • Resolved customer issues while working in a fast-past environment that ensured repeat business • Scheduled wait staff, approved time off, adjusted workloads as necessary to ensure smooth operations • Managed closing duties that included restocking of items and reconciliation of cash drawers following established accounting procedures Waiter/Server 2015 – 2016 • Delivered exceptional customer service with friendly and knowledgeable service • Fielded customer questions about the menu based on detailed food knowledge and taking into consider customers’ preferences • Provided a high accuracy on order fulfillment and worked closely with other wait team to ensure a positive customer experience Show less



Moody Rambin

• United States
• Leasing Non-residential Real Estate
• 1 - 100 Employee

• Investment Sales

  • Mar 2015 - Aug 2015

  • Researched real estate options based on customers’ investment criteria • Analyzed and recommended a portfolio investment that aligned with customers’ target capital • Showed customers available properties, highlighting features that aligned with their needs • Researched real estate options based on customers’ investment criteria • Analyzed and recommended a portfolio investment that aligned with customers’ target capital • Showed customers available properties, highlighting features that aligned with their needs



Cagle's Steaks

• Lubbock, Texas Area

• Customer Service Representative

  • May 2014 - Dec 2014

  • Provided excellent customer service to guests by establishing a rapport, taking orders, collecting money, and preparing food to meet their needs • Proficiently portrayed organization and multi-tasking duties in a fast-paced environment routinely • Provided excellent customer service to guests by establishing a rapport, taking orders, collecting money, and preparing food to meet their needs • Proficiently portrayed organization and multi-tasking duties in a fast-paced environment routinely