Josh Hiedeman

Ecommerce Manager at Scandinavian Designs | Dania Furniture
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us****@****om
(386) 825-5501

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Experience

    • United States
    • Furniture and Home Furnishings Manufacturing
    • 100 - 200 Employee
    • Ecommerce Manager
      • Jul 2023 - Present

      Boise, Idaho, United States

    • United States
    • Events Services
    • 1 - 100 Employee
    • Product Development Director
      • Apr 2022 - Nov 2022

      Boise, Idaho, United States FiftyFlowers is an eCommerce company, which sells fresh flowers and supplies for weddings and other occasions • Established a partnership with a 3rd party conversion rate optimization team running 6-8 A/B tests monthly, with winning tests improving conversion rates by up 20%, focusing on establishing a data driven culture • Improved average page speed load time by 10% within two months by implementing a page speed load time AI platform and replacing apps causing page speed… Show more FiftyFlowers is an eCommerce company, which sells fresh flowers and supplies for weddings and other occasions • Established a partnership with a 3rd party conversion rate optimization team running 6-8 A/B tests monthly, with winning tests improving conversion rates by up 20%, focusing on establishing a data driven culture • Improved average page speed load time by 10% within two months by implementing a page speed load time AI platform and replacing apps causing page speed issues • Audited all products, categories and filters with a plan to eliminate duplication of assets throughout the site by 14%, improving data quality and streamlining operations • Led the transition to Shopify 2.0, which would enable simplified theme customization, improve product discovery and allow for search filtering functionality Show less

    • United States
    • Software Development
    • 1 - 100 Employee
    • Product Manager
      • Feb 2021 - Mar 2022

      Boise, Idaho, United States Retrolux is a SaaS platform used to audit a property's existing energy usage and suggest replacement products, which includes integrated e-commerce and supply chain modules • Built the foundation for the first product team within the company to lead product planning efforts, which resulted in up to a 25% increase in new features shipped • Established a framework for a companywide product development lifecycle process that provided alignment of our roadmap and initiatives from… Show more Retrolux is a SaaS platform used to audit a property's existing energy usage and suggest replacement products, which includes integrated e-commerce and supply chain modules • Built the foundation for the first product team within the company to lead product planning efforts, which resulted in up to a 25% increase in new features shipped • Established a framework for a companywide product development lifecycle process that provided alignment of our roadmap and initiatives from top-level company strategy down to individual work plans • Implemented the first data visualization platform and created companywide reporting for customer activity/usage while learning SQL, which automated manual processes resulting in time savings • Analyzed and simplified multiple business processes, which included vendor onboarding and management • Defined UX workflows and created essential UI designs for new features and updates • Practiced Agile/Scrum methodologies, leading and participating in standups, design review, and retrospectives

    • E-commerce Product Manger
      • Nov 2020 - Jan 2021

      • Captured and planned all efforts needed to replace existing commerce functionality with a third-party open-source platform based on user feedback, metrics, business needs, and budget • Rebuilt the taxonomy, categorization, and filtering requirements from the ground up, based on customer requests and current platform issues • Recreated import functionality to convert nearly 100K SKUs to upload into the new commerce platform, based on defined catalog management… Show more • Captured and planned all efforts needed to replace existing commerce functionality with a third-party open-source platform based on user feedback, metrics, business needs, and budget • Rebuilt the taxonomy, categorization, and filtering requirements from the ground up, based on customer requests and current platform issues • Recreated import functionality to convert nearly 100K SKUs to upload into the new commerce platform, based on defined catalog management requirements • Established requirements for product procurement, invoicing, and contract management, which included services and work orders for product installation management processes

    • United States
    • Wellness and Fitness Services
    • 200 - 300 Employee
    • E-commerce Manager
      • 2015 - 2020

      Boise, Idaho Area • Drove the initiative to standardize product content region, reducing time spent from 1-8 hours to 15-30 minutes, also saving vendor time and costs related to creating the custom designs • Created a proof of concept to build SKUs in volume using a spreadsheet designed to be compatible with the current eCommerce platform, increasing SKU volume output by nearly 200% monthly • Managed the catalog team, ensuring all brand, product, and category assets were created and maintained while… Show more • Drove the initiative to standardize product content region, reducing time spent from 1-8 hours to 15-30 minutes, also saving vendor time and costs related to creating the custom designs • Created a proof of concept to build SKUs in volume using a spreadsheet designed to be compatible with the current eCommerce platform, increasing SKU volume output by nearly 200% monthly • Managed the catalog team, ensuring all brand, product, and category assets were created and maintained while optimizing taxonomy, categorization, filters, and SEO • Collaborated cross-functionally with project management, legal, engineering, QA, marketing, supply chain, warehouse, and SEO teams, leading ongoing efforts • Managed team workflow through JIRA and other software while processing over 8,000 tickets annually

    • Lead E-commerce Editor
      • 2008 - 2015

      • Improved first to market position across various sites from bottom 3 to top 3 by assisting in driving improvements, transitioning SKUs onboarding to JIRA, managing assets on a shared drive, and developing custom JIRA workflows • Reduced backlog by 75%+, from 2+ months to less than two weeks by developing process improvements and monitoring measurable goals • Assisted with international localization and translation efforts, managing unique content compliance requirements, separate… Show more • Improved first to market position across various sites from bottom 3 to top 3 by assisting in driving improvements, transitioning SKUs onboarding to JIRA, managing assets on a shared drive, and developing custom JIRA workflows • Reduced backlog by 75%+, from 2+ months to less than two weeks by developing process improvements and monitoring measurable goals • Assisted with international localization and translation efforts, managing unique content compliance requirements, separate pricing for various countries, focused on UK/EU growth, increasing regions sales by 2% overall sales to 10% at its peak • Led the initiative to replace all product images with click-to enlarge functionality • Supported the transition from legacy systems to Oracle ATG Commerce platform, developing and creating processes, training, and documentation • Established a "Mobile First" mentality within the team, rebuilding all existing content with HTML and CSS, allowing for a better user experience on mobile devices and improving conversion rates • Created and maintained documentation for all store related processes • Received the bodybuilding.com MVP award

    • United States
    • Semiconductor Manufacturing
    • 700 & Above Employee
    • Production Lead
      • 1999 - 2008

      Boise, Idaho Area Worked closely with IS on a number of projects that involved the development, testing, and implementation of new software. Ensured product flow was optimized across a large continuous fab.

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