Experience

IDN

• United States
• Wholesale
• 100 - 200 Employee

• Payroll Administrator

  • Jul 2021 - Present



Paycom

• United States
• Software Development
• 700 & Above Employee

• Paycom Specialist

  • Jul 2018 - Mar 2021

  Managed over 100+ individual client accounts simultaneously as their long term account manager, assisting in their everyday maintenance of their account with Paycom such as Benefits Administration, Time and Attendance, Reporting and Payroll Processing. ● Proactively set up meetings with clients to better train them with the system as well as devise best practice methods to efficiently manage their own account. ● Process both proactive and reactive tasks and resolve issues directly with clients in a timely and accurate manner. ● Process all client payrolls as well as correspond between multiple non client facing departments to ensure the client's account is prepared for tax filings, Affordable Care Act, FMLA. COBRA, etc. ● Exhibited high department metrics that put me consistently in the quarterly “Winner’s Circle” of exceeding metrics over 90% as well as a frequently client nominated “Monday Wins” based on customer service. Show less



Dillard Properties

• United States
• Real Estate
• 1 - 100 Employee

• Real Estate Agent

  • Oct 2016 - Jul 2018

  Generate leads from clients looking for apartments in the DFW/Houston area through online ads received via phone call or online inquiries ● Create efficient property reports based on all properties in a given area best matching the client’s criteria ● Offer personal suggestions based off apartment reputations, neighborhood data and client criteria to help narrow down client’s search through multiple options ● Consistently in the top sales leaderboard since generating the most sales in January 2017 Show less



Papa Johns

• United States
• Restaurants
• 700 & Above Employee

• Delivery Driver

  • Jun 2015 - Jan 2016

  -Attained valuable knowledge in customer service representation through customer phone calls -Attained valuable knowledge in customer service representation through customer phone calls



USA Tax and Financial Services

• Dallas, TX

• Marketing Intern

  • Jun 2015 - Aug 2015

  -Orchestrated telephone calls to small businesses seeking their purchases of monthly accounting services -Orchestrated telephone calls to small businesses seeking their purchases of monthly accounting services



University of Oklahoma Food and Housing

• Norman, OK

• Recycling Coordinator

  • Oct 2014 - May 2015

  -Improvised on techniques and methods to improve the OU’s inaugural recycling department -Granted a promotion after 3 months of work -Improvised on techniques and methods to improve the OU’s inaugural recycling department -Granted a promotion after 3 months of work



Norman Public Schools

• Norman, OK

• District Science Supplies Management

  • Sep 2012 - May 2014

  -As part of the federal work-study program I oversaw and performed the distribution of Norman Public Schools science department supplies -Was under no supervision and required improvisation overseeing supplies organization and distribution -As part of the federal work-study program I oversaw and performed the distribution of Norman Public Schools science department supplies -Was under no supervision and required improvisation overseeing supplies organization and distribution



Hawaiin Falls Waterpark

• Garland, TX

• Water Safety

  • May 2013 - May 2013

  -Lifeguard trained in water safety as well as CPR -Lifeguard trained in water safety as well as CPR



RealFood Groceries/Health Works

• Plano, tx

• Shipper

  • Jun 2011 - Aug 2012

  -Performed day to day shipping activities as well as assisting in office management -Used Microsoft Excel during daily shipping protocol -Managed the store front, answering customer's questions about products -Performed day to day shipping activities as well as assisting in office management -Used Microsoft Excel during daily shipping protocol -Managed the store front, answering customer's questions about products