Experience

AJ Madison

• United States
• Individual and Family Services

• Inventory Control Team Leader

  • Oct 2016 - Present

  Increase credit process efficiency by 50% through developing a direct contact communication plan Create a new returns process by identifying and eliminating time consuming steps in outdated systems Selected to lead company’s first inventory count based on excellent performance and team building skills Increase credit process efficiency by 50% through developing a direct contact communication plan Create a new returns process by identifying and eliminating time consuming steps in outdated systems Selected to lead company’s first inventory count based on excellent performance and team building skills



Nordstrom

• United States
• Retail
• 700 & Above Employee

• Sales Associate

  • Mar 2010 - Oct 2016

  • Educated customers on product quality and value • Secured client satisfaction with great customer service • Ensured department meets daily and monthly sales goal • Educated customers on product quality and value • Secured client satisfaction with great customer service • Ensured department meets daily and monthly sales goal



CUT RATE DIAMONDS INC

• Sales Manager

  • Dec 2007 - Mar 2009

  • Educate clients on product quality and value of stones and luxury items • Secure client’s satisfaction with product, as well as following up after purchase • Maintain relationships with existing clientele to gauge interest for future sales and manage existing client database • Responsible for daily transportation of high priced inventory to vendors throughout NYC • Expanded business to into home-based appointments which lead to increase sales and profits • Educate clients on product quality and value of stones and luxury items • Secure client’s satisfaction with product, as well as following up after purchase • Maintain relationships with existing clientele to gauge interest for future sales and manage existing client database • Responsible for daily transportation of high priced inventory to vendors throughout NYC • Expanded business to into home-based appointments which lead to increase sales and profits



Saveology.com ™

• Account Executive

  • May 2004 - Dec 2008

  • Helped fortune 500 companies such as DISH Network, DirectTV, Vonage, Verizon and AT&T reach sales goals and helped them to expand into new regions and new customer bases • Increased sales and consistently closed sales with highest conversion rates in department and increased number of weekly sales by 50% • First in any department to reach double-digit daily sales which led to 25% increase in profits in department • Facilitated training workshops for DISH Network and Vonage sales departments to help teach them to sell new products such as Verizon and AT&T service • Mentored existing sales representatives on how to expedite and improve sales • Assisted the training department in updating sales scripting, enabling representatives to provide excellent customer service • Daily action taken to ensure all customers’ needs were met and company’s sales goals were achieved Show less