Josh Gonzalez
Service Manager at Alliance RV- Claim this Profile
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Topline Score
Bio
Curtis Carlson
I have had the owner to work with Josh, he truly is one of a kind. He's a great team player with a vision for the "big picture". He is detail oriented, task driven and just a flat out go getter. One of the best. He is a guy you want on your team.
Curtis Carlson
I have had the owner to work with Josh, he truly is one of a kind. He's a great team player with a vision for the "big picture". He is detail oriented, task driven and just a flat out go getter. One of the best. He is a guy you want on your team.
Curtis Carlson
I have had the owner to work with Josh, he truly is one of a kind. He's a great team player with a vision for the "big picture". He is detail oriented, task driven and just a flat out go getter. One of the best. He is a guy you want on your team.
Curtis Carlson
I have had the owner to work with Josh, he truly is one of a kind. He's a great team player with a vision for the "big picture". He is detail oriented, task driven and just a flat out go getter. One of the best. He is a guy you want on your team.
Experience
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Alliance RV
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New Zealand
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1 - 100 Employee
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Service Manager
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Jan 2022 - Present
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RVForce
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United States
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Automotive
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Vice President Operations
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Nov 2019 - Sep 2022
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RVForce, LLC
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United States
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Automotive
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Director of Warranty and Parts
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2018 - Sep 2022
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RVForce LLC
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United States
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Automotive
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National Customer Service Manager
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Sep 2018 - Jan 2022
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Warranty Manager
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May 2010 - Aug 2018
* Dealer Relations and Training (3/2015-8/1/2016) * Line Engineer (10/2014-3/2015) * Service Manager (10/2013-10/2014) * Customer Service and Warranty Manager (4/2012-10/2013) * VCB'S and Claim Processor (5/2010-4/2012) * Oversee Dealer and Retail technical support * Oversee Claims and VCB's/Vendor Relations * R.V. Shows. * NHTSA/Government recalls/TSB’s. Initiation, compliance and follow through, and quarterly reporting. * Worked directly with our warranty solution provider and actually designing and laying out the entire warranty procedure and process of a 600,000.00 web system * Helped develop programs for PDI and Service for accurate parts and financial tracking * Plant Tours. * Publications/Owners Manuals/Maintenance Manuals/Technical Publications. * Vendor Chargebacks/Vendor Relations. * Policy and Procedures. * Coordinate Yearly Service School Programs for Technical Training * Provide Weekly and Monthly Warranty Reports for group leader meetings and manager meetings * C.I.T Member. Was selected for a 5 member team out of 300+ employees for a continuous improvement program
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Education
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2014 - 2016
Ivy Tech Community College- Warsaw
Associate's degree, Drafting/Design Engineering Technologies/Technicians -
Manchester College
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Whitko High School
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Whitko High School
Community
