Experience

ForHealth Consulting at UMass Chan Medical School

• United States
• Business Consulting and Services
• 200 - 300 Employee

• Market Research Sourcing Analyst

  • May 2023 - Present

  Worcester, Massachusetts, United States



Oxford Global Resources

• United States
• Professional Services
• 700 & Above Employee

• Sales Operations Analyst

  • Jul 2022 - Apr 2023

  Beverly, Massachusetts, United States -Support executive team to prepare, plan and execute yearly budget -Responsible for weekly metric data pulls for revenue and workforce -Experienced with data cleaning, and analysis of databases to create meaningful insights for executive team -Identify patterns in monthly client billing to propose strategic company wide goals to executive team -Work collaboratively with Business Intelligence team to solve complex issues arising from database migration -Led projects for data… Show more -Support executive team to prepare, plan and execute yearly budget -Responsible for weekly metric data pulls for revenue and workforce -Experienced with data cleaning, and analysis of databases to create meaningful insights for executive team -Identify patterns in monthly client billing to propose strategic company wide goals to executive team -Work collaboratively with Business Intelligence team to solve complex issues arising from database migration -Led projects for data integration as well as collaboration with Front Office for better data integrity -Support employee engagement through data visualizations and presentations Show less



Forrester

• Belgium
• Veterinary Services

• Analytics Client Manager

  • Oct 2021 - Jul 2022

  Cambridge, Massachusetts, United States -Manage portfolio of clients to develop personalized data strategies based on company initiatives -Run queries on survey data to gain insights on target market segments -Edit raw data into client deliverables performing excel and MarketSight tasks to make data digestible -Create a story from the data to help clients understand the impact on their business -Present new and proactive data presentations based on client’s target markets

• Audience Aqusition - Events

  • Jun 2018 - Oct 2021

  Cambridge, MA Forrester Research helps companies grow faster and move quicker by collecting and analyzing market trends both from an industry perspective as well as from a customer perspective. The events team helps connect professionals from different industries working in similar roles and give them live and in person insights to help their teams grow and succeed. My work includes: -Consulting with client executives to get their clients to the right event -Promoting Forrester events to… Show more Forrester Research helps companies grow faster and move quicker by collecting and analyzing market trends both from an industry perspective as well as from a customer perspective. The events team helps connect professionals from different industries working in similar roles and give them live and in person insights to help their teams grow and succeed. My work includes: -Consulting with client executives to get their clients to the right event -Promoting Forrester events to internal and external stakeholders -Providing client support at events -Providing analysis and feedback to management using business insights



Bevi

• India
• Software Development

• Salesforce Project Manager - Sales Analytics

  • May 2017 - Dec 2017

  Charlestown, Massachusetts -Used insights to inform VP of target expansion regions -Onboarded client executives with support in outreach, training and expanding their client base -Worked with CEO to formulize best practices to sales lifecycle and enable Salesforce as required -Conducted study for most profitable outreach materials -Worked with external stakeholders to open new markets and expand into Canada



Sungage Financial

• United States
• Financial Services
• 1 - 100 Employee

• Inside Sales Representative & Sales Analytics

  • Feb 2016 - Jun 2017

  Boston, Massachusetts -Worked side by side with Outside Sales Manager to target new companies resulting in increased efficiency in account acquisition and closing new business -Designed rewards system targeting good business practices leading to increased efficiency, transparency and insight into customer behavior -Worked with Tableau to develop better analytics that has resulted in streamlined sales process and shorter sales cycle -Created and updated daily reports tracking progress to provide insight… Show more -Worked side by side with Outside Sales Manager to target new companies resulting in increased efficiency in account acquisition and closing new business -Designed rewards system targeting good business practices leading to increased efficiency, transparency and insight into customer behavior -Worked with Tableau to develop better analytics that has resulted in streamlined sales process and shorter sales cycle -Created and updated daily reports tracking progress to provide insight into sales analytics to the VP of sales -Worked with VP of sales to develop new training materials for new hires focusing on the most challenging areas Show less



First Marblehead

• Customer Relations Manager

  • May 2014 - Feb 2016

  Medford, MA ● Assisted in creating monthly call reports for upper management ● Managed customer service forecasting to assure coverage and staffing for peak seasons ● Developed and maintained team attendance using attendance metrics leading to increased employee productivity ● Oversaw all electronic communication and facilitated a reduced response time between customer and company ● Used Access to pull daily call reports and managed call sheets for outbound calls