Experience

Northeast Distribution LTD

• United States
• Warehousing and Storage
• 1 - 100 Employee

• General Manager

  • May 2021 - Present



Outback Steakhouse

• Restaurants
• 700 & Above Employee

• Managing Partner/JVP-I

  • Aug 2009 - Apr 2021

  JVP Intern/Managing Partner 08/2009 – Present Outback Steakhouse: Peabody, MAPromoted to JVP Intern to train for multi-unit operations  Awarded the 2013, 2015 and 2017 Outback Steakhouse National Managing Partner of the Year and the 2011 Outback Steakhouse Northern New England Managing Partner of the Year. Achieved President's Club for both the 2011 and 2013 Fiscal Years by increasing sales by a minimum of 4% and flowing through at least 40% of that sales increase. Achieved National Top Safety Restaurant in 2013 and 2016 for motivating and training team members to adhere to all state regulations by maintaining high levels of cleanliness, organization, storage, and sanitation of food and beverage products. Created and implemented advanced staff training strategies while carefully interviewing, hiring, training and supervised hourly staff and managers, resulting in promoting four Managing Partners and nine Managers. Boosted operational excellence by completing weekly multi-unit restaurant visits focused on leadership and conducting weekly management meetings and discussions focused on operations and clear direction. Improved execution and leadership development by conducting monthly regional corporate operations meetings and developing living action plans with Managing Partners. Exceeded the company's measurements in labor, budgeting spends, and staff retention to maximize productivity by scheduling and directing a staff of sixty in daily work assignments. Ensured 100% accuracy of documentation and reporting by managing and training payroll and timekeeping, including the completion of the proper paperwork for new hires and terminations. Met the company's target revenue goals by developing an annual business plan and monthly budgets. Increased team member retention to the top decile by fostering a culture of inclusion and fairness.