Josh Coleman
IT Team Lead at BHHS Ambassador Real Estate- Claim this Profile
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Bio
Experience
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BHHS Ambassador Real Estate
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United States
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Real Estate
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200 - 300 Employee
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IT Team Lead
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Mar 2023 - Present
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Help Desk Specialist
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May 2021 - Mar 2023
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ProScribe
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United States
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Hospitals and Health Care
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500 - 600 Employee
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Client Service Manager, Midwest
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Aug 2019 - May 2021
- Directly oversee 200 employees, 11,000 monthly hours, and staff 21 healthcare facilities in 6 states ranging from Internal/Family Medicine, Emergency Room Departments (ED), and Specialty Clinics.- Provide immediate problem-solving initiatives to healthcare providers and administrators with the ED and clinic environment.- Providing day-to-day management oversight for scribes in Emergency Room Departments (ED), outpatient clinics, specialty clinics.- Ongoing management of scribe services at multi-site healthcare facilities by collaborating with hospital/clinic administrators, medical directors, and physicians. Sites include: SCL Health, Ascension, Bryan Health Network, Banner Health, and Schumacher Group EDs.- Provide feedback to all staff regarding performance and achievement of goals on an ongoing basis.- Analyzing systems and processes; developing and implementing best practices and appropriate changes to improve existing operational processes and workflow.- Standardized quality assurance and clinical training evaluation forms and protocols for staff company wide. - Implement and strategically grow scribe services in combination with maintaining current facilities. - Enforce HIPAA, Joint Commission, and other healthcare facility compliance regulations among scribe staff.- EMR Systems: EPIC, Allscripts, Cerner, IKnowMed, and OncoMed. Operational Systems: iCIMS, ShiftAdmin, LITMOS, Paylocity, and Google Workspace Show less
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Client Service Coordinator, Midwest
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May 2019 - Aug 2019
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Site Manager, Nebraska
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Jan 2019 - May 2019
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Site Coordinator, Think Healthcare
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Aug 2018 - Jan 2019
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Medical Scribe
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May 2015 - Aug 2018
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Army National Guard
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United States
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Armed Forces
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700 & Above Employee
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Healthcare Specialist
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Jun 2014 - Mar 2018
- Medical advisor to a chemical support cell that responds to domestic chemical, nuclear, biological, radiological attacks and natural disasters. - Utilized Google Earth/SAGE to create HTML overlays mapping radiological fallout and troop movements as a part of the training exercise Vibrant Response - Maintained computer hardware and acted as internal IT support for unit - Maintained EMT and BLS certifications - Medical advisor to a chemical support cell that responds to domestic chemical, nuclear, biological, radiological attacks and natural disasters. - Utilized Google Earth/SAGE to create HTML overlays mapping radiological fallout and troop movements as a part of the training exercise Vibrant Response - Maintained computer hardware and acted as internal IT support for unit - Maintained EMT and BLS certifications
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US Army
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United States
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Armed Forces
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700 & Above Employee
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Combat Medic
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Dec 2009 - Jun 2014
- Provided primary medical care to a company of 120 soldiers. - Provided first line trauma care to wounded soldiers and partnered forces in Afghanistan. - Taught the Combat LifeSaver course to non medical personnel and partnered forces. - Responsible for disease and illness mitigation among troops in austere environments. - Assisted in running day to day operations at our clinic. - Managed a pharmacy. - Supported combat operations of the company and battalion. - Maintained EMT and BLS certifications. - Awards/Decorations: Afghanistan Campaign Medal with Campaign Star, Army Commendation Medal, Army Good Conduct Medal, National Defense Service Medal, Global War on Terrorism Service Medal, Army Service Ribbon, NATO Medal. Show less
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Vector Marketing
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United States
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Manufacturing
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700 & Above Employee
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Senior Field Sales Manager
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2007 - 2009
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Education
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University of Nebraska at Omaha
Bachelor of Science - BS, Biotechnology -
Creighton Prep High School