Experience

Continental Utility Solutions, Inc.

• United States
• Software Development
• 1 - 100 Employee

• Cloud Architect

  • Aug 2022 - Present

• Cloud Engineer

  • Aug 2021 - Aug 2022

  - Design, implement, and manage a multi-tenant Azure Virtual Desktop environment for customers looking to move their utility billing infrastructure to the cloud. - Turnkey AVD resource deployment using Azure Poweshell/CLI/ARM templates to provision customer environments. (Host pools, autoscaling, VM and managed disk sizing/striping to hit target IOPs/throughput, VNet provisioning and peering, FSLogix utilizing blob storage accounts, recovery service vaults for geo-redundant backups, network security, automation accounts and log analytic workspaces for OS patching and traffic flow logs, identity management.)- Cost/performance optimization for App Service Plans hosting customer web portals for utility billing software. - Migrate on-premises physical and virtual workloads to Azure.- Migrate internal and customer facing DNS zones to Azure DNS.- Design, implement, and manage disaster recovery for internal CUSI workloads utilizing Veeam for on and offsite backups, and Azure Site Recovery for regional replication for critical systems. - Implement Veeam cloud hosting solution for customer’s utility billing database backups.



Ritter Communications

• United States
• Telecommunications
• 200 - 300 Employee

• System Administrator

  • Nov 2018 - Aug 2021

  - Manage hyper-converged infrastructure utilizing Storage Spaces Direct on Hyper-V Server 2016/2019/Azure Stack HCI 20H2 OS.- Implement and manage Veeam Cloud Connect (Servers, workstations, and O365 data) as well as Veeam Service Provider Console front-end web portal. - Implement and design Veeam Backup and Replication infrastructure; troubleshooting/support for internal IT as well as cloud customers. - Manage and provision storage on Nimble SAN; update NimbleOS on controllers as needed, troubleshoot I/O performance. - Powershell scripting to remotely manage servers as well as automate daily tasks. - Manage Exchange 2010 two-node database availability group environment. - Lead Exchange 2010 to Exchange Online migration project. - Implement and manage System Center Configuration Manager/Endpoint Configuration Manager current branch infrastructure. - Implement and manage Intune for Windows 10 devices with Azure AD; implement co-management with Configuration Manager. - Manage Azure Active Directory tenant.- Utilize various Azure workloads in multiple subscriptions such as Update Management, Log Analytics, Update Compliance, Resource Groups, etc.- Design, implement, and manage guest clusters running file server and SQL service roles for high availability. - Implement Defender ATP for Windows 10 endpoints. - Decommission and/or migrate applications/roles running on Server 2003 and 2008 OSs to Server 2019/Server Core 2019.- Migrate/convert virtual machines from ESXi to Hyper-V platform.- Automate monthly patching for workstations via SCCM.- Automate monthly patching for servers via Azure Update Management. - Implement BeyondTrust virtual appliance for internal and external customer support.

• IT Technician II

  • Jan 2017 - Nov 2018

  - End-user support for tickets pertaining to software and hardware issues. - Server 2008+ administration and patching.- Manage Exchange 2010 user mailboxes. - Manage Active Directory GPOs.- Manage SCCM 2012; asset reporting, workstation patching, application and OS deployment.- Powershell scripting.

• IT Technician I

  • Jun 2015 - Jan 2017

  - First line support for end-user tickets pertaining to software and hardware issues. - Image laptop/desktops for new employees; set up iPhones.- Create new users in AD and Exchange mailboxes.