Josh Brown

Information Systems and Business Process Manager at TAS Environmental Services, L.P.
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Contact Information
us****@****om
(386) 825-5501
Location
North Richland Hills, Texas, United States, US
Languages
  • Thai -
Skills

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Bio

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5.0

/5.0
/ Based on 2 ratings
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Michael Irving

Josh was a pleasure to work with. His calm yet focused effort made him an exceptional Help-Desk Technician. He was able to help people identify problems and work through their technology issues at the same time relieving/diffusing the stress of the situation.

Larry Mallery, Jr.

Josh has the knowledge and skills to handle complex technology issues. He also has a great disposition which makes working with him enjoyable.

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Credentials

  • Microsoft Office Excel® 2010
    Microsoft
    May, 2014
    - Nov, 2024
  • Spiceworks Help-desk Training
    Spiceworks
    Oct, 2012
    - Nov, 2024

Experience

  • TAS Environmental Services, L.P.
    • United States
    • Environmental Services
    • 100 - 200 Employee
    • Information Systems and Business Process Manager
      • Jun 2014 - Present

      I manage the informations systems and business processes for TAS Environmental Services. I manage the informations systems and business processes for TAS Environmental Services.

  • DFW IT Department
    • Computer Networking Products
    • IT Specialist (Contract)
      • Feb 2014 - Feb 2015

      Remote IT work for DFW IT Department. This includes core software upgrades. This also includes working with databases (SQL), and converting to excel format. Remote IT work for DFW IT Department. This includes core software upgrades. This also includes working with databases (SQL), and converting to excel format.

  • North Central Texas College
    • United States
    • Higher Education
    • 300 - 400 Employee
    • Audio Video Technician
      • Jan 2014 - Jun 2014

      I was IT support over the phone and face-to-face for students and faculty. I was IT support over the phone and face-to-face for students and faculty.

  • Smile Magic
    • IT Specialist (Contract)
      • Jun 2013 - Jan 2014

      I performed general maintenance tasks and special projects related to IT. I also spent time training new IT personnel on various systems for the company. Once a solid IT team was established and the ticket volume was manageable, I parted ways with Smile Magic in order to focus on completing school. I performed general maintenance tasks and special projects related to IT. I also spent time training new IT personnel on various systems for the company. Once a solid IT team was established and the ticket volume was manageable, I parted ways with Smile Magic in order to focus on completing school.

  • Smile Magic Family Dental
    • United States
    • Medical Practices
    • 1 - 100 Employee
    • Network Administrator
      • Feb 2011 - Apr 2013

      I gradually took on IT related responsibilities. I found that I really enjoyed this line of work, so I requested to move into IT for Smile Magic. Learning these things was second nature to me, and I quickly became self-sufficient at resolving issues and managing the network. This involved remote support for 3 locations and then building to 8 locations. I played an integral part to the technology side of designing, testing, and deploying the new locations.I was eventually laid off due to financial issues that struck the company suddenly (this event caused a majority of Smile Magic's employees to lose their jobs). Show less

    • Call Center Supervisor
      • Jan 2011 - Feb 2011

      In addition to being Director of Transportation, I also managed the day-to-day of the Call Center. This included training new Representatives and managing their schedule. I also handled interpersonal issues between the members.

    • Director of Transportation
      • Dec 2010 - Feb 2011

      I designed and directed people and systems related to Smile Magic's Transportation Initiative (to help patients reach the practice when they did not have the means). This involved managing as many as 8 Drivers. I directed the Drivers throughout the day and managed their routes, providing support as needed and coordinating with the Call Center to adjust appointments.

    • Marketer
      • Oct 2010 - Dec 2010

      I was an on-foot salesman for a Dental Office. I would set appointments for potential customers and explain the benefits of going to the Dental Practice.

  • Don Davis Ford
    • Arlington, TX
    • Porter
      • Jun 2010 - Oct 2010

      I was responsible for arranging cars on the sales lot, as directed by the Sales Manager or General Manager. I also did periodic cleaning as needed. I would assist the Shop Porters with moving cars if needed. I was responsible for arranging cars on the sales lot, as directed by the Sales Manager or General Manager. I also did periodic cleaning as needed. I would assist the Shop Porters with moving cars if needed.

  • Seminaries and Institutes of Religion
    • United States
    • Religious Institutions
    • 700 & Above Employee
    • Volunteer Missionary
      • May 2008 - Jun 2010

      I served the Thai people in any way I could, including teaching those interested about my beliefs. I served the Thai people in any way I could, including teaching those interested about my beliefs.

Education

  • North Central Texas College
    Associate’s Degree, General Studies
    2012 - 2015
  • Grand Prairie High School
    High School Diploma, General Studies
    2003 - 2007

Community

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