Experience

Solo Practictioner

• Law Practice
• 100 - 200 Employee

• Senior Attorney

  • Oct 2020 - Present

  Charleston, South Carolina, United States



Shelly Leeke Law Firm, LLC

• United States
• Law Practice
• 1 - 100 Employee

• Attorney

  • Dec 2014 - Oct 2020

  Charleston, South Carolina Area



The Dixon Law Firm

• 1 - 100 Employee

• Contract Attorney

  • Jun 2014 - Oct 2020

  Charleston, South Carolina Area



The Dixon Law Firm

• 1 - 100 Employee

• Law Clerk

  • Feb 2013 - Oct 2013

  Charleston, South Carolina Area • Provided legal research, composed various briefs for civil and criminal litigation issues ranging from DUI offenses on mopeds to red oak dust mold damage. • Communicated with clients, providing updates on issues pertaining to various stages of litigation.



Charleston County Probate Court

• Volunteer

  • Aug 2012 - Dec 2012

  Charleston, South Carolina Area • Provided legal research during summer Judicial Observation Program for Judge Tamara Curry. • Participant in Adult Guardianship and Assistance Program, interviewing wards and guardians.



Verizon

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Customer Service

  • Jan 2009 - Aug 2011

  Wilmington, North Carolina Area • Resolved customer concerns from billing to technical issues, averaging fifty customers an hour. • Promoted to “Infoline” as internal support to other representatives with questions and concerns. • Promoted to Loyalty Department, training employees on negotiation and customer retention skills. • Awarded Certificate of Achievement for excellence in “save” calls. • Awarded “Recognizing You” for overall consistency in position and high First Call Resolution. • Awarded “Rockstar”… Show more • Resolved customer concerns from billing to technical issues, averaging fifty customers an hour. • Promoted to “Infoline” as internal support to other representatives with questions and concerns. • Promoted to Loyalty Department, training employees on negotiation and customer retention skills. • Awarded Certificate of Achievement for excellence in “save” calls. • Awarded “Recognizing You” for overall consistency in position and high First Call Resolution. • Awarded “Rockstar” for performance rating in top 10% of center all four quarters of 2010. Show less



Northwestern Mutual

• United States
• Financial Services
• 700 & Above Employee

• Financial Representative

  • May 2008 - Dec 2008

  Wilmington, North Carolina Area • Licensed to sell Life Insurance, Medicare Supplements, and Long Term Care in North Carolina. • Required to operate with minimum oversight with full control of own business. • Presented importance of products offered to individuals and families in face to face meetings.



The Carolina Inn

• Guest Services Supervisor

  • Oct 2006 - May 2008

  Chapel Hill, North Carolina • Worked 30-40 hours per week while full-time student at four-star destination. • Greeted guests as they arrive, provide valet, luggage, and shuttle services. • Promoted to “Bell Captain” which included responsibility for management of shift. • Awarded multiple “Care Lotto” certificates for receiving guest compliments.