Experience

Innserve Ltd

• United Kingdom
• Hospitality
• 100 - 200 Employee

• Smart Dispense Service Technician

  • Oct 2021 - Present

  Carrying out service visits at a wide range of licensed accounts. Servicing of all Heineken Smart Dispense equipment in customers premises, whilst maintaining strict health and safety regulations. Using my strong knowledge of Heineken Smart Dispense Systems to carry out technical maintenance, installation and upkeep of dispense equipment. Building a rapport with all customers, ensuring they are satisfied and happy with the service I provide. Code Of Practice trained, I am qualified to install Gas Regulators to Licensed accounts, to ensure safe use of gas is being implemented and regulations are being followed. Show less

• stores administrator

  • May 2019 - Sep 2021

  Monitoring stock levels, tracking deliveries and running stock shortage reports. Being the first point contact for technicians and service providers, ensuring that all orders are arranged correctly. Strong organisation skills are required, and constant attention to detail.



Capita

• United Kingdom
• IT Services and IT Consulting
• 700 & Above Employee

• Customer Service Agent

  • Jan 2018 - May 2019

  Providing friendly customer service for Npower customers. The job demands a strong understanding of SAP systems and the energy industry. A new challenge approaches each day, and because every customer is different, every customer requires a different approach to guidance. Providing friendly customer service for Npower customers. The job demands a strong understanding of SAP systems and the energy industry. A new challenge approaches each day, and because every customer is different, every customer requires a different approach to guidance.



The Box

• Leeds, United Kingdom

• Bartender

  • Nov 2016 - Aug 2017

  Working under pressure in a fast paced environment dealing with challenging customers and situations. Serving cocktails, answering customers phone calls and providing excellent customer service. Working under pressure in a fast paced environment dealing with challenging customers and situations. Serving cocktails, answering customers phone calls and providing excellent customer service.



CALLCREDIT LIMITED

• United Kingdom
• Information Technology & Services

• Data Entry Assistant

  • Jun 2016 - Jul 2016

  Working at a fast pace inputting invoices for important clients within tight deadlines. I was given intense training using Oracle and used advanced formulas, import and export in Excel. Working at a fast pace inputting invoices for important clients within tight deadlines. I was given intense training using Oracle and used advanced formulas, import and export in Excel.