Salesforce Analyst

• Oct 2022 - Present

UX Designer

• Jun 2022 - Sep 2023

• Contribute to multiple projects both internally and with clients. Focus on research, strategy, structure, and design for companies who provide social, economic, and environmental good to their communities. • Create clean code with a development team focusing on usability and longevity with a modern technical stack (Sanity.io and NextJS) for a client's website redesign. • Collaborate weekly with stakeholders, researchers, designers, developers, and users to produce a successful website… Show more • Contribute to multiple projects both internally and with clients. Focus on research, strategy, structure, and design for companies who provide social, economic, and environmental good to their communities. • Create clean code with a development team focusing on usability and longevity with a modern technical stack (Sanity.io and NextJS) for a client's website redesign. • Collaborate weekly with stakeholders, researchers, designers, developers, and users to produce a successful website redesign. • Participate in 1:1 meetings with a UX professional mentor to gain deep understanding and best practices of the design process. Show less • Contribute to multiple projects both internally and with clients. Focus on research, strategy, structure, and design for companies who provide social, economic, and environmental good to their communities. • Create clean code with a development team focusing on usability and longevity with a modern technical stack (Sanity.io and NextJS) for a client's website redesign. • Collaborate weekly with stakeholders, researchers, designers, developers, and users to produce a successful website… Show more • Contribute to multiple projects both internally and with clients. Focus on research, strategy, structure, and design for companies who provide social, economic, and environmental good to their communities. • Create clean code with a development team focusing on usability and longevity with a modern technical stack (Sanity.io and NextJS) for a client's website redesign. • Collaborate weekly with stakeholders, researchers, designers, developers, and users to produce a successful website redesign. • Participate in 1:1 meetings with a UX professional mentor to gain deep understanding and best practices of the design process. Show less

Academic Success Coach II

• Jul 2018 - Aug 2021

⦁ Coached college students through their graduation using best-practice advising methods via electronic or phone communication to increase student success. ⦁ Interpreted reports to assess student persistence, retention, and attrition against company goals. ⦁ Collaborated with management to improve and develop program processes as well as improve and develop Salesforce CRM functionality. ⦁ Volunteered in the startup of the organization’s Diversity, Equity, and… Show more ⦁ Coached college students through their graduation using best-practice advising methods via electronic or phone communication to increase student success. ⦁ Interpreted reports to assess student persistence, retention, and attrition against company goals. ⦁ Collaborated with management to improve and develop program processes as well as improve and develop Salesforce CRM functionality. ⦁ Volunteered in the startup of the organization’s Diversity, Equity, and Inclusion committee. Participated in the development of the committee by creating a foundation for the bylaws and collaborated/implemented short and long-term goals to foster a more inclusive atmosphere. Show less ⦁ Coached college students through their graduation using best-practice advising methods via electronic or phone communication to increase student success. ⦁ Interpreted reports to assess student persistence, retention, and attrition against company goals. ⦁ Collaborated with management to improve and develop program processes as well as improve and develop Salesforce CRM functionality. ⦁ Volunteered in the startup of the organization’s Diversity, Equity, and… Show more ⦁ Coached college students through their graduation using best-practice advising methods via electronic or phone communication to increase student success. ⦁ Interpreted reports to assess student persistence, retention, and attrition against company goals. ⦁ Collaborated with management to improve and develop program processes as well as improve and develop Salesforce CRM functionality. ⦁ Volunteered in the startup of the organization’s Diversity, Equity, and Inclusion committee. Participated in the development of the committee by creating a foundation for the bylaws and collaborated/implemented short and long-term goals to foster a more inclusive atmosphere. Show less

Licensed Mental Health Counselor - Crisis Intervention

• Oct 2016 - Aug 2019

• Assessed acute psychiatric crises in the hospital emergency department, hospital medical floors, and office setting • Collaborated with psychiatrists, hospital physicians, and hospital social workers to implement an effective disposition for acute psychiatric crises • Conducted detailed intake assessments to connect adult clients to the appropriate behavioral health services • Traveled to skilled nursing facilities and interview residents for mental health needs • Testified in… Show more • Assessed acute psychiatric crises in the hospital emergency department, hospital medical floors, and office setting • Collaborated with psychiatrists, hospital physicians, and hospital social workers to implement an effective disposition for acute psychiatric crises • Conducted detailed intake assessments to connect adult clients to the appropriate behavioral health services • Traveled to skilled nursing facilities and interview residents for mental health needs • Testified in court for psychiatric commitment cases

Licensed Mental Health Counselor - Psychotherapy

• Aug 2015 - Oct 2016

• Provided individual counseling clients with presenting issues such as depressive disorders, substance use disorders, anxiety disorders, anger issues, personality disorders, relational concerns, homelessness, and trauma symptoms • Allied with an integrative health team to treat clients with opioid use disorder • Co-facilitated a women’s support group using a process-oriented and psychoeducational approach • Collaborated with community stakeholders such as probation officers, DCS case… Show more • Provided individual counseling clients with presenting issues such as depressive disorders, substance use disorders, anxiety disorders, anger issues, personality disorders, relational concerns, homelessness, and trauma symptoms • Allied with an integrative health team to treat clients with opioid use disorder • Co-facilitated a women’s support group using a process-oriented and psychoeducational approach • Collaborated with community stakeholders such as probation officers, DCS case workers, and physicians to implement effective treatment

Recovery Care Specialist - Inpatient Eating Disorder Treatment

• Jan 2013 - Aug 2015

• Applied knowledge of eating disorders and comorbid disorders to effectively support clients during their treatment • Led a weekly group focusing on relapse prevention through topics such as identifying warning signs, redefining failure, making the environment safe, and recognizing a support circle • Applied knowledge of eating disorders and comorbid disorders to effectively support clients during their treatment • Led a weekly group focusing on relapse prevention through topics such as identifying warning signs, redefining failure, making the environment safe, and recognizing a support circle