Josette Petitpas
Administrative Assistant at Digital Business Systems XEROX (Canadian Agent Operations)- Claim this Profile
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Bio
Credentials
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Master certificate in Project Management
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Experience
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Digital Business Systems XEROX (Canadian Agent Operations)
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Canada
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IT Services and IT Consulting
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1 - 100 Employee
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Administrative Assistant
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Sep 2022 - Present
Sales and service of photocopiers Sales and service of photocopiers
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Bell Canada
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Canada
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Retail
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1 - 100 Employee
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Former Project Manager, Business provisioning in Field Services
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Mar 2014 - May 2021
Managing large and small projects to implement new services under the umbrella of IP VPN portfolio and data and voice.
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Business Coordination Desk Manager
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Feb 2011 - Feb 2014
Similarity of an Implementation Manager's role, see below.Play the role as a Consultant and project manage Business Market medium and large business customers at regional level..Organize, plan and implement the customer schedule in respect of the Business requirements..Oversee and resolve quickly any major roadblocks..Non-standard process; extra documents will be shared with data technician..Assure project remain on track as per customer expectations..Project success is the KEY and the goal to obtain. Show less
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Implementation Manager
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Jun 2001 - Feb 2011
Project planning, organizing and coordinating huge and small roll outs for Enterprise (Banks and others) and Small medium markets.Deals with external customers and internal partners Nationally: Business office, CSE (Engineers), Project Managers, Access team, Design, Technicians and Testers. Knowledge of Network; Broadband , IP VPNe, IP VPN since 2005, HSPA product, Legacy, Voice and Data services.Skills (excel, word, outlook and other internal Bell tools). Continuous challenges and developing new skills is my priority. Show less
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Project Manager (Bell Nexxia)
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Oct 1999 - Jun 2001
I was promoted to a Management position playing the role of a Project manager for clients UUNET and RBC. The customer appreciated my services at a high level.Challenged experience with a difficult learning curve.
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Project Coodinator
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Apr 1993 - Oct 1999
.Assisting the Project Managers on projects and also working on my own mini projects. .My role was;. to work simultaneously on multiple projects.. to update projects spreadsheets.. to negotiate with all the players the future installations.. to follow up and prioritize the orders to avoid any roadblocks.. to provide customer status and Project managers.. coaching assistance with her peers.. build a process book.Always kept great communication with her peers and customers.Montreal position (voice and data); April 1993 till August 1997.Toronto position (Broadband); September 1997 until October 1999. Show less
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First clerk 8 Admin assistant
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Apr 1992 - Apr 1993
Special assignment to assist the District Manager at the BIPD (Bell Institution Profesional Department)..Creation of a new position..Prime on few programs "Pros recognition and Anniversary"..Participated at the Health and Security Program..Created a filing systems, structured work method with Managers, administrative support..Supported different level of Managements (Tier C (section Managers) and D's (Managers) and B (District Manager)).
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First clerk 8
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Jan 1991 - Mar 1992
I was promoted as a Clerk 8 at the same time as a centralization of the Administrative support team and a major reorganization of the services offered by the support staff. It was a very challenging with unexperienced staff, inadequats tools, new mecanized system SIGDEF, ongoing priorities,internal customer unhappy of the changes, various type of requests and lack of procedure.Josette was the catalyst of the team and the instructors. With her high level of availability and her calm behavior she kept the situations positive. Show less
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Clerk 7
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Jan 1990 - Dec 1990
Josette had the challenge to work closely with her Manager to create a new position under the BIPD (New programs for new Managers at Bell).. Build the administration position step by step.. Registered students and sent documentations.. Exposure to present face to face the document to the new grads at Bell.
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Clerk 7 - Salary and Organization
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Jan 1988 - Dec 1989
Responsible for certains groups in the Company of approximately 200 Higher Managers (B) and 140 mid Managers. .Control many activities of their staff and working the transactions closely with the Administrative assistants..Calculated the new promotion rate amd processed it into a system..Calculated yearly salaries for Managements..Demonstrated strong team work when increase of volume of work appears..High quality of input data.
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Clerk 6/5
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Apr 1980 - Jan 1988
Responsible to summarize National results for certain type of technology on a weekly and monthly basis. Administrative assistant for Managers of the team (time sheet, record of absences, updates vacation sheet for team, etc).
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Clerk 4
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Jul 1978 - Apr 1980
Started my carreer with a group of Engineers. My role was;.updating their Specs..controlling their absences and time sheet..administrative office work for the team..receptionist for the team when the staff was not available..booking meetings and reservations for their travelling time.
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Woolworths
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South Africa
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Retail
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700 & Above Employee
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Cashier
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Mar 1977 - Jul 1978
Part time job as a Cashier. .Developed people skills and customer service quality. . Part time job as a Cashier. .Developed people skills and customer service quality. .
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Education
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2000 - 2002
CDI College
Project Management Certification -
1973 - 1978
Louis Phillippe Pare High School
Grade 12, High School/Secondary Diplomas and Certificates
Community
