Experience

Tecnoservice Tecnologia em Serviços Ltda

• Brazil
• Computer Hardware Manufacturing
• 1 - 100 Employee

• Senior Account Manager

  • Jan 2019 - Present



RK Business Management

• São Paulo Area, Brazil

• Business Manager

  • Feb 2016 - Present

  Consulting and Business Management Consulting and Business Management



CashSolution

• São Paulo Area, Brazil

• Sales Director

  • Jun 2018 - May 2019

  Responsible for all Commercial and Marketing activities Responsible for all Commercial and Marketing activities



HST

• Brazil
• Software Development
• 300 - 400 Employee

• Director

  • Oct 2016 - May 2018

  Working with HST at Banking Automation and Cards and Payments Working with HST at Banking Automation and Cards and Payments



Entrust

• United States
• Software Development
• 700 & Above Employee

• Managing Director

  • Nov 2013 - Feb 2016

  Leads a team of professionals to drive revenue growth and market penetration in the Brazil market. Development and enhancement of profitable customer relationships across the region through direct and indirect sales channels and across vertical markets. On major responsibilities are Account Planning and Management, Customer Relationship Management and Leadership with local team and represent region to headquarter. Leads a team of professionals to drive revenue growth and market penetration in the Brazil market. Development and enhancement of profitable customer relationships across the region through direct and indirect sales channels and across vertical markets. On major responsibilities are Account Planning and Management, Customer Relationship Management and Leadership with local team and represent region to headquarter.



Panini

• Italy
• IT Services and IT Consulting
• 1 - 100 Employee

• Latin America Managing Director

  • Jul 2009 - Nov 2013

  - Start-up of LA subsidiary in Brazil, and Management of Sales and Technical Support to Channels and end users for all region - Define commercial strategy and tactical for all Latin America region, bringing region participation from 5% to 15% of company, establishing new subsidiary definitely. - Tracking finance results (own group and through partners) - Responsible for create and increase partnership around countries - Responsible for management of local subsidiary - Start-up of LA subsidiary in Brazil, and Management of Sales and Technical Support to Channels and end users for all region - Define commercial strategy and tactical for all Latin America region, bringing region participation from 5% to 15% of company, establishing new subsidiary definitely. - Tracking finance results (own group and through partners) - Responsible for create and increase partnership around countries - Responsible for management of local subsidiary



TecBan

• São Paulo Area, Brazil

• Commercial Superintendent

  • Jun 2005 - Oct 2008

  Financial Institutions relationship, strategy definition and implementation, pre and pos sales services, internal areas interface - Development of the Commercial Area, implementation of a Sales and Accounts management follow-up methodology; - Leadership in multidisciplinary teams of Outsourcing, 24 Hour Bank and EFT products and Relationship Group, improving the execution, projects follow-up, and SLA achievement; - Closing great contracts of outsourced management solutions for ATM self-service terminals ( R$ 20MM year); Show less



NCR Corporation

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Business Unit Director

  • Mar 1994 - Jun 2005

  Self-Service BU Director, handling all corporate interfaces, direct management over sales, professional services and financial. - Development, defend and approval of a business plan directly with headquarters, resulting in the installation of a new ATM terminals manufacture plant in Brazil; - Management of a multi skills team, including sales, development and support, getting revenues higher than planed (US$17MM – 2.100 terminals); - As Account Director: surpassed annual targets over 42% (US$ 14MM) being awarded as Director of Area. - As Account Manager: surpassed targets over 30% of plan (US$8MM), being internationally awarded with the Chairman Awards, Best Account Manager and Customer Satisfaction Award. Show less



Diebold Nixdorf

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Development and Support Manager

  • Aug 1989 - Mar 1994

  - Development of the support area for pre and post-sales of self-service terminals, with increment in sales and inclusion of the main Brazilian financial institutions (Bradesco, Banco do Brasil, Unibanco e Banco24Horas). - Development of the new line of self-service terminals for the Brazilian market. More than 8000 terminals sold. - Introduction of Diebold terminals into Brazilian market, reaching 30% of the sales. - Development of the support area for pre and post-sales of self-service terminals, with increment in sales and inclusion of the main Brazilian financial institutions (Bradesco, Banco do Brasil, Unibanco e Banco24Horas). - Development of the new line of self-service terminals for the Brazilian market. More than 8000 terminals sold. - Introduction of Diebold terminals into Brazilian market, reaching 30% of the sales.



SID INFORMATICA

• São Paulo Area, Brazil

• Development Coordinator

  • Mar 1984 - Jul 1989

  - Study, development and implementation of the first self-service terminal (ATM) into Brazilian market - Study, development and implementation of the first self-service terminal (ATM) into Brazilian market