Project Manager

• Jan 2022 - Present

Client-facing Project Manager coordinating in a team-oriented environment to manage business-to-business and brand-building marketing experiences. Oversees all aspects of unique corporate branding and design projects by setting deadlines and expectations for all internal and external stakeholders. Actively works to ensure client success and satisfaction as well as maintaining relationships with current clients to achieve their strategic marketing and branding needs. • Oversee all phases of projects from discovery to completion, including coordination of physical and software needs • Prepare quotes, RFPs, and business capabilities to present to clients and project stakeholders • Ideate and work collaboratively with design, facilities, marketing, and sales professionals at the executive and middle management levels • Monitor event teams and sub-contractors to ensure project timeline adherence and maintenance of stated deadlines Show less

Area Manager

• Feb 2021 - Jan 2022

High-performing leader accountable for driving strategic business decisions to support over 30 direct associate reports. Efficient in exercising sound judgment and ensuring compliance of daily operations with progress and KPI targets. Proactively leads and oversees independent driver contract companies as well as the company’s employees to achieve performance goals and meet expectation of customers. Demonstrates hands-on management experience by handling reports delivery, data analysis, and action plans development. Involves in training and developing a team of the company’s associates, concurrently ensuring adherence to safety standards and regulations at all levels of the organization. • Launched a new delivery station serving the Greensboro region and established processes to ensure the smooth operation of the new site, resulting in a 100% on-time dispatch rate at the most consistent rate in Amazon region history • Contributed to an increase in employee productivity and efficiency by assisting in the design of various training processes of various design • Facilitated and supported personnel professional development, resulting in eight direct reports advancing to higher-level positions within the organization including L4 managers • Served as On The Road teams primary informant, while adhering to established policies and ensuring consistency, as well as performing corrective actions • Contributed to regional and network leadership in the development of effective and scalable solutions based on data analysis insights and unique data analysis assignments Show less

Quality Review Analyst

• Nov 2020 - Feb 2021

Motivated quality review analyst in charge of maintaining the data accuracy on company assets, simultaneously supporting frontline representation in the field and strategic programs. Responsible for driving operational excellence and success in assets analysis, auditing, as well as validating and ensuring the accuracy of systems and databases. Provided leadership and guidance to a small team of new analysts to organize and improve processes. • Demonstrated proficiency in utilizing Oracle Analytics and Salesforce to validate data within internal databases • Measured and analyzed all aspects of the assets while ensuring accuracy and consistency of data across all internal reporting systems • Dedicated to sustaining success through ongoing evaluation of the quality and accuracy of tower modeling systems • Established and maintained strong internal relationships and cross-functional collaboration Show less

Research Assistant

• Jan 2020 - Dec 2020

• Organizing and studying data collected from experiments to help build conclusions and information around the original analysis and experimental hypothesis about various economic theories and policies • Collecting and presenting benefits for studies to gain grants to fund different experiments • Setting subject stations including software and presenting to students the rules of an experiment as well as how to navigate the software • Organizing and studying data collected from experiments to help build conclusions and information around the original analysis and experimental hypothesis about various economic theories and policies • Collecting and presenting benefits for studies to gain grants to fund different experiments • Setting subject stations including software and presenting to students the rules of an experiment as well as how to navigate the software

External Relations, Appalachian State Athletics

• Aug 2020 - Nov 2020

Detail-oriented external relations assistant responsible for carrying out strategies for external affairs, such as developing marketing plans, managing media relations, and organizing events for different sporting events. Showcased strong marketing skills utilized to promote sporting events and increase season ticket sales. Identified and researched potential premium seating donations, and assisted in the creation of donor solicitation materials.• Coordinated marketing promotional schedules for various sports and designed and wrote scripts for the games• Led Yosef Club intern client service team to ensure maximum guest satisfaction at all App State Athletics events• Contributed significantly to a higher percentage of customer satisfaction across all ticketed sporting events based on end-of-season surveys• Managed, organized, and completed numerous external relations, marketing, and communications projects Show less

Marketing Intern, Appalachian State Athletics

• Dec 2018 - Aug 2020

Arena Operations

• May 2019 - Aug 2020

• Assisting in the operations activities with other departments and event-related contractors to assure facility readiness and smooth operation of events • Working in the conversion between concerts, hockey, and basketball games, including setting up specific room designs and floor layouts for various events • Investigating and analyzing operational problems and complaints around the facility in an effort to resolve them, including helping to maintain the general equipment around the facility Show less