Experience

American Coradius International

• United States
• Financial Services
• 1 - 100 Employee

• Director Of Information Technology

  • Jul 2018 - 5 years 6 months

  Amherst, NY



Globalquest Staffing Solutions

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• IT Project Manager

  • Apr 2017 - Jul 2018

  Amherst, New York Provide IT Project Management support for infrastructure team.



Personal Computers, INC

• United States
• Individual and Family Services

• Services Delivery Manager

  • Dec 2014 - Nov 2016

  • Delivery of infrastructure services for leading health insurance provider. Services include desktop support, help desk and infrastructure project services. • Escalations and On-Call. • Root Cause Analysis Report. • Delivery of monthly metric report. • Provide responses to internal and external audit compliance requests. • Span of control: Four Desktop Support resources. - Provide day-to-day guidance and direction. - Mentor & Coach Resources. -… Show more • Delivery of infrastructure services for leading health insurance provider. Services include desktop support, help desk and infrastructure project services. • Escalations and On-Call. • Root Cause Analysis Report. • Delivery of monthly metric report. • Provide responses to internal and external audit compliance requests. • Span of control: Four Desktop Support resources. - Provide day-to-day guidance and direction. - Mentor & Coach Resources. - Develop objectives and evaluate performance. - Deliver annual reviews. Show less

• Sr Project Manager

  • Oct 2012 - Aug 2014

  Amherst, New York Project Management and Systems Integration • Delivery of project management and integration services for server and appliance installations, server enhancements (storage capacity, CPU allocation, system memory, server relocation and decommission). • Work directly with clients gathering, validating requirements and submitting purchase orders. • Manage physical/virtual server build processes from end to end. Projects Completed • Manage and coordinate installation/removal of… Show more Project Management and Systems Integration • Delivery of project management and integration services for server and appliance installations, server enhancements (storage capacity, CPU allocation, system memory, server relocation and decommission). • Work directly with clients gathering, validating requirements and submitting purchase orders. • Manage physical/virtual server build processes from end to end. Projects Completed • Manage and coordinate installation/removal of UNIX Host Servers in preparation and support of the virtual server environment. • Coordinated quarterly OS patching efforts for UNIX servers (AIX, Red Hat Linux, Solaris) • Proactively delivered storage capacity assessment and adjustments. • Coordinated OS migrations for IBM AIX 5.3 to IBM AIX 6.1/7.1 OS migrations. • Delivered Active Directory Authentication for UNIX servers and migration. • Delivered Firewall firmware Upgrade Project • Deployed pilot of CSP on Exchange Server Environment Process Improvement Efforts • Re-engineered a process to improve resource assignments, utilization tracking. • Identified, developed, piloted and implemented process that removes firewall rules during server decommissioning in order to maintain perimeter security. • Further defined request and project estimation efforts for hardware related activities. Show less



HP

• Azerbaijan
• Online Media

• Customer Facing Program/Project Manager

  • Jan 1990 - Aug 2012

  Work from home - Provide project management support on global software deployments for a client with 55,000+ seats. - Develop and implement process improvements from an end-to-end perspective for the Electronic Software Delivery Team.



Electronic Data Systems

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Project Analyst - Advanced

  • Apr 2005 - Oct 2009

  Provided project management for various Fortune 100 clients in diverse industries. Projects included network security upgrades, new client start-up activities, network split activities, server transition, service transfer and stand up.

• Infrastructure - Specialist

  • 2003 - 2005

  Lockport, NY Windows Server support for international plant floor operations.

• Technical Team Manager

  • 1999 - 2003

  Amherst, NY • Span of control: 20-45 resources • Developed and evaluated performance objectives • Developed and delivered annual reviews • Manage team profit and loss, salary administration, resource forecast and utilization, training plans, hiring and firing and team building activities • Develop and execute business plans • Champion Business Process initiatives



Empire of America, FSB

• Systems Programmer

  • 1985 - 1990

  • Systems Programmer - Managed vendor relationships for all administrative systems. • Provided system support for Burroughs Medium System V380 mainframe, network concentrator, attached magnetic tape readers and disk drive sub systems. Implemented, tested and supported Disaster Recovery procedures and off-site tape storage for administrative systems. Maintained 99% up time metric for all supported systems and applications. • Installed and supported the Commercial Loan application. •… Show more • Systems Programmer - Managed vendor relationships for all administrative systems. • Provided system support for Burroughs Medium System V380 mainframe, network concentrator, attached magnetic tape readers and disk drive sub systems. Implemented, tested and supported Disaster Recovery procedures and off-site tape storage for administrative systems. Maintained 99% up time metric for all supported systems and applications. • Installed and supported the Commercial Loan application. • Installed and supported the Central Information File application. • Delivered system support for the Digital PDP-11 mainframe that provided the Home Banking Service, an after banking hours service that allowed customers to do banking from home. • Supported the electronic batch transmission of all Visa Card transactions to Visa Card corporate system. • Supported the process of transferring mainframe data to microfiche. Show less



Niagara County Community College

• United States
• Higher Education
• 100 - 200 Employee

• Senior Programmer/Programmer Analyst

  • 1982 - 1985

  • Provided system support for the college’s mainframe which was the platform for all college systems including payroll, advisement, grades, college records and semester data. Duties included operating system patches, system application installation, support and patching, disaster recovery readiness by developing and managing the tape backup cycle and management of the disk storage system. Supervision of 2 staff programmers. • Developed and maintained programs that provide day to day… Show more • Provided system support for the college’s mainframe which was the platform for all college systems including payroll, advisement, grades, college records and semester data. Duties included operating system patches, system application installation, support and patching, disaster recovery readiness by developing and managing the tape backup cycle and management of the disk storage system. Supervision of 2 staff programmers. • Developed and maintained programs that provide day to day activities of an academic institution. • Developed and executed a process to extract source code on punch cards from NCR Century 201 to magnetic tape, loaded onto other systems to modify the source code for a Burroughs mainframe. The source was then compiled to check for syntax errors and reloaded to tape for final placement and compilation on new Burroughs 6930 mainframe. Show less