Joseph Laeng

Senior Quality Assurance Analyst at OPIE Software
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Contact Information
us****@****om
(386) 825-5501
Location
Alachua, Florida, United States, US

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Experience

    • United States
    • Software Development
    • 1 - 100 Employee
    • Senior Quality Assurance Analyst
      • Mar 2021 - Present

      Gainesville, Florida, United States

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Senior Quality Assurance Engineer
      • Nov 2014 - Mar 2021

      Alachua, Florida - Created automated test scripts utilizing testing tools and automation frameworks for desktop and web-based applications based on regression test requirements. Experience with UFT, AutoIt, Selenium, Webdriverio, Protractor, and TypeScript. - Executed automated regression tests and then Analyzed the results prior to hotfix/full version release in order to prevent defects from escaping to end users. - Created functional test environments specific to the needs of the product owners and all… Show more - Created automated test scripts utilizing testing tools and automation frameworks for desktop and web-based applications based on regression test requirements. Experience with UFT, AutoIt, Selenium, Webdriverio, Protractor, and TypeScript. - Executed automated regression tests and then Analyzed the results prior to hotfix/full version release in order to prevent defects from escaping to end users. - Created functional test environments specific to the needs of the product owners and all shareholders. Utilized vSphere to spin up servers, clients, and virtual machines that act as the media for testing. - Created Test Cases & Regression Tests based on new functionality, fixes to defects, and/or information provided by stakeholders. - Created defects utilizing project management software – VersionOne. - Utilized Quality Center ALM Open Test Architecture Library to create application that queues up automated tests to be run on a list of virtual machines. Incorporated test set timeouts and watchdog application to handle connection and virtual machine issues. - Created an application using AutoIt whereby a selected group of clients and a server are automatically updated with daily builds. Application gives the user the option to run automated tests subsequent to the update. - Experience with VBScript, JavaScript, node.js, WebdriverIO, protractor, SQL queries, stored procedures, triggers, PowerCLI, Unified Functional Testing, AutoIt, vSphere, VersionOne, Quality Center, Git Extensions, Visual Studio Code, NPM, yarn. Show less

    • Belgium
    • Public Relations and Communications Services
    • 1 - 100 Employee
    • Point-of-Contact Person
      • Jan 2014 - Jan 2015

      •Point-of-Contact responsibilities including: verification of payroll anomalies, running queries against Kronos, scheduling, and administration of pre-approved annual / sick leave. •Creation of employee attendance and exception reports, maintaining attendance tracking records and calendars •X-ray operation and Advanced Imaging Technology certified

    • United States
    • Government Administration
    • 700 & Above Employee
    • Border Patrol Agent
      • Jan 2011 - Apr 2013

      Ajo, AZ • Mobile Surveillance system (MSS) certified • Agent portable Surveillance system (APSS) certified • Recon3 certified • Performing maintenance and providing technical support on MSS vehicle and radar equipment • Performing investigations to determine the legality of persons believed to have entered the U.S. Illegally, performing searches, making arrests and processing criminals.

    • Technical Support / Registrar
      • Oct 2008 - Dec 2010

      Tamarac, FL • Providing technical support to customers who own the point-of-sale system and/or the carwash control system • Creating, tracking, and assigning trouble-shooting tickets via footprints software system • Conducting quality assurance/testing before new releases or patches were sent from development to production environment • Setup and configuration of customer networks which included contacting ISP to correctly configure routers, modems, and firewalls • Writing queries to update… Show more • Providing technical support to customers who own the point-of-sale system and/or the carwash control system • Creating, tracking, and assigning trouble-shooting tickets via footprints software system • Conducting quality assurance/testing before new releases or patches were sent from development to production environment • Setup and configuration of customer networks which included contacting ISP to correctly configure routers, modems, and firewalls • Writing queries to update database files using MySQL • Writing visual basic code to parse files and input user data into database tables Show less

    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • Location Manager
      • Nov 2002 - Sep 2008

      Hollywood, FL • Operations management, maintenance and technical support, labor management, inventory control, cash handling

    • Broadcast Media Production and Distribution
    • 1 - 100 Employee
    • Assistant Software Engineer
      • Jun 2000 - Aug 2002

      Ft. Lauderdale, FL • Software development and maintenance with an emphasis on c programming • Designing and maintaining a multi-cast system of delivery which included creating new multi-cast protocols with the addition of bitwise error checks on all packets • Creation of sockets and using multi-threading on both the receiver and the sender • Using SQL server, query analyzer, and enterprise manager • Some experience using HTML, ASP, and COM objects

Education

  • University of South Florida
    Bachelor of Science (BS), Management Information Systems, General
    1995 - 2000

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