Josephine Qiu

Data Scientist at Happy Returns, a UPS Company
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Contact Information
us****@****om
(386) 825-5501

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Experience

    • United States
    • Consumer Services
    • 100 - 200 Employee
    • Data Scientist
      • Nov 2023 - Present

      Happy Returns was acquired by UPS from PayPal in November, 2023. https://about.ups.com/us/en/newsroom/press-releases/customer-first/ups-to-acquire-hr.html

    • United States
    • Software Development
    • 700 & Above Employee
    • Data Scientist
      • Dec 2022 - Nov 2023

    • United States
    • Retail
    • 500 - 600 Employee
    • Forecasting Data Scientist
      • May 2022 - Nov 2022

      - Gathered data and developed multivariate time series models to predict product demand - Performed statistical analysis (e.g.,stationarity analysis) to support decision making on data preprocessing - Set up CI/CD pipeline to streamline model deployment process with Azure Databricks - Implemented automation of Python PEP8 code quality checks

    • United States
    • Financial Services
    • 700 & Above Employee
    • Data Scientist
      • Apr 2022 - May 2022

      Omaha Metropolitan Area - Finished data science proof-of-concept projects with machine learning algorithms according to business requirements with Python, SQL, Hadoop, Tableau etc - Established a model to predict future customer claim behaviours and illustrated tradeoff for third-party vendor engagement - Established a model to predict call transfers and illustrated the values of extra routing implementation - Generated workflow for internal automation process - Reduced testing time by 60% for the Life… Show more - Finished data science proof-of-concept projects with machine learning algorithms according to business requirements with Python, SQL, Hadoop, Tableau etc - Established a model to predict future customer claim behaviours and illustrated tradeoff for third-party vendor engagement - Established a model to predict call transfers and illustrated the values of extra routing implementation - Generated workflow for internal automation process - Reduced testing time by 60% for the Life Insurance UI and Salesforce by creating test automation projects utilizing Groovy, Geb Spock and JENKINS - Created API test automation with Postman for Wunderman and the Salesforce web app - Enhanced team collaboration in the SAFe environment by performing analysis and discovery work

    • Associate Data Scientist
      • Mar 2021 - Apr 2022

      Omaha Metropolitan Area

    • Application Developer
      • May 2020 - Mar 2021

      Omaha Metropolitan Area

    • IT Intern
      • May 2019 - May 2020

    • United States
    • Higher Education
    • 700 & Above Employee
    • Tutor
      • Aug 2016 - Jul 2017

      1000 Galvin Rd South · Provided tutoring services to both undergrads and graduate students on Accounting, Calculus, Algebra and Statistics. · Provided classroom assistance whenever needed.

    • International Associate
      • May 2016 - May 2016

      Denver · Developed potential customers at the 2016 ATD Conference in Denver, US · Prepared budgets for the company to attend the ATD Conference

    • Bilingual Intepreter in the Canton Import & Export Fair
      • Oct 2014 - Mar 2016

      Guangzhou, Guangdong, China · Chaozhou Yulong Crafts&Ceramics (3/21/2016-3/27/2016): Negotiated with foreign purchasers for the company at the 2015 China Import and Export Fair · IndehomeTechnology (10/29/2013-11/1/2013): Provided spontaneous translation while technicians showcased the smart home electronic products · EIC (10/25/2014): Interpreted for overseas university delegates and Chinese parents at the 29th EIC Conference for International Study · US Education (10/28/2014 & 3/28/2015-3/29/2015):… Show more · Chaozhou Yulong Crafts&Ceramics (3/21/2016-3/27/2016): Negotiated with foreign purchasers for the company at the 2015 China Import and Export Fair · IndehomeTechnology (10/29/2013-11/1/2013): Provided spontaneous translation while technicians showcased the smart home electronic products · EIC (10/25/2014): Interpreted for overseas university delegates and Chinese parents at the 29th EIC Conference for International Study · US Education (10/28/2014 & 3/28/2015-3/29/2015): Interpreted for the company at the 2015 China Annual Conference for International Education Show less

    • English Teacher
      • Aug 2014 - Aug 2014

      Guangzhou Worked as a teaching assistant for the 10-day Summer Camp for Junior English learners.

Education

  • University of Nebraska at Omaha
    Master's degree, Management Information System on Business Analytics
    2017 - 2020
  • Bellevue University
    Exchange Student, Business Administration and Management, General
    2015 - 2016
  • Guangdong University of Foreign Studies South China Business College
    Bachelor's degree, Business Administration and Management, General
    2012 - 2016

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