josephine mbutha
Community Branch Banker at BB&T- Claim this Profile
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English Full professional proficiency
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swahili Full professional proficiency
Topline Score
Bio
Experience
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BB&T
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United States
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Financial Services
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700 & Above Employee
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Community Branch Banker
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Oct 2013 - Present
Responsible for building long-term relationships with clients in-person and by phone. Work to understand client's financial needs and consultatively address by making appropriate product recommendations or referring the client to a financial partner. Manage relationships within the branch and deliver superior quality service in-person or by phone such that client needs are met on a consistent, positive basis. Support all daily operations of the branch, including timely and efficient completion of client transactions while maintaining accurate records and thorough proper handling of all monies assigned. Note: Branch Banker levels I and II will be differentiated primarily based upon experience and branch segmentation. Branch Banker levels I and II will generally be asked to provide basic sales and service support to clients.
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bp
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United Kingdom
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Oil and Gas
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700 & Above Employee
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Sales Associate
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Dec 2008 - Aug 2013
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Program Coordinator
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Apr 2007 - Oct 2008
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Program Co-ordinator
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Jan 1999 - Dec 1999
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Education
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Jomo Kenyatta University of Agriculture and Technology
bachelors degree in business and management, Accounting and Business/Management