Josephine Lazzaro
Training & Member Support Officer at Australian Furniture Removers Association (AFRA)- Claim this Profile
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Bio
Chris Horan
I had the privilege of working with Josephine on a large, complex design and construction project for Merck Sharp and Dohme from 1991-1994. Josephine was a powerhouse - as my office manager , she consistently contributed beyond her job description. She quickly earned a reputation as someone who makes things happen with incredible energy and productivity. She handled a huge workload with apparent ease and took the initiative to continually improve her work processes to make them simpler and better. I have remained friends with Josephine for the past 20+ years and am so impressed to see how her education and career have progressed - she has worked hard and has earned her outstanding reputation.
Chris Horan
I had the privilege of working with Josephine on a large, complex design and construction project for Merck Sharp and Dohme from 1991-1994. Josephine was a powerhouse - as my office manager , she consistently contributed beyond her job description. She quickly earned a reputation as someone who makes things happen with incredible energy and productivity. She handled a huge workload with apparent ease and took the initiative to continually improve her work processes to make them simpler and better. I have remained friends with Josephine for the past 20+ years and am so impressed to see how her education and career have progressed - she has worked hard and has earned her outstanding reputation.
Chris Horan
I had the privilege of working with Josephine on a large, complex design and construction project for Merck Sharp and Dohme from 1991-1994. Josephine was a powerhouse - as my office manager , she consistently contributed beyond her job description. She quickly earned a reputation as someone who makes things happen with incredible energy and productivity. She handled a huge workload with apparent ease and took the initiative to continually improve her work processes to make them simpler and better. I have remained friends with Josephine for the past 20+ years and am so impressed to see how her education and career have progressed - she has worked hard and has earned her outstanding reputation.
Chris Horan
I had the privilege of working with Josephine on a large, complex design and construction project for Merck Sharp and Dohme from 1991-1994. Josephine was a powerhouse - as my office manager , she consistently contributed beyond her job description. She quickly earned a reputation as someone who makes things happen with incredible energy and productivity. She handled a huge workload with apparent ease and took the initiative to continually improve her work processes to make them simpler and better. I have remained friends with Josephine for the past 20+ years and am so impressed to see how her education and career have progressed - she has worked hard and has earned her outstanding reputation.
Experience
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Australian Furniture Removers Association (AFRA)
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Australia
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Industry Associations
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1 - 100 Employee
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Training & Member Support Officer
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Mar 2021 - Present
Manage LMS, website, membership audits, conference and events. All aspects of training, eg instructional design, e-learning packages, delivering, etc Manage LMS, website, membership audits, conference and events. All aspects of training, eg instructional design, e-learning packages, delivering, etc
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BOC GASES LIMITED
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United Kingdom
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1 - 100 Employee
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Training Compliance Administrator
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Mar 2020 - Jul 2020
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Administration - temporary
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Dec 2018 - Mar 2020
Administration Assistant Administration Assistant
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Woolworths Supermarkets
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Australia
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Retail
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700 & Above Employee
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Adobe Specialist - temporary contract
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Apr 2018 - Oct 2018
Using Adobe Illustrator, InDesign and Excel Using Adobe Illustrator, InDesign and Excel
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Digital Learning Support Manager, People Capability
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Nov 2017 - Dec 2017
Liaise with Skillsoft to review and assess suitable training content videos for Leadership Manager skills to be used for 2018 Managers’ on-line training and assessment. Write and design an easy simply to understand instructional training manual on how to use Adobe Connect 9 software for Webinar presenters. Update People Capability website area using Sharepoint Liaise with Skillsoft to review and assess suitable training content videos for Leadership Manager skills to be used for 2018 Managers’ on-line training and assessment. Write and design an easy simply to understand instructional training manual on how to use Adobe Connect 9 software for Webinar presenters. Update People Capability website area using Sharepoint
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Trend Windows & Doors
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Australia
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Wholesale Building Materials
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100 - 200 Employee
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Group Training Manager
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Jan 2015 - Oct 2017
All aspects of training from liaising with managers to help identify training needs, carrying out training needs analysis, planning, writing training packages, record keeping, presentations, delivering training packages on current and new products. Updating and revising training packages as required. Worked with HR, change management, project management. Supervised trainers in branches. Data analyst and market research. All aspects of training from liaising with managers to help identify training needs, carrying out training needs analysis, planning, writing training packages, record keeping, presentations, delivering training packages on current and new products. Updating and revising training packages as required. Worked with HR, change management, project management. Supervised trainers in branches. Data analyst and market research.
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National Marketing Manager
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Oct 2012 - Dec 2014
Develop marketing plan, prepare and control marketing budget spending. Communicate and liaise with suppliers, advertisers, builders and industry associations. Liaise with external suppliers and organise company’s advertising campaigns, events, sponsorships and product requirements. Plan redevelopment and liaise with web-design company on the new Trend Windows & Doors website. Upgrade company showrooms as required. Write, develop and present training packages on company products in relation to rebranding, information on changes in building code and new products releases. Statistical analysis of building approvals – Australian Bureau Statistics & Building Industry Shrapnel and market research. Mentor and manage Graphic/Web Designer and Marketing Co-ordinator. Involved with Research & Development on rebranding, product upgrades, and building industry regulations relating to changes in windows and doors industry. Company literature, eg brochures, technical range charts, editorials etc. Presented to builders and architects at Trade night events, eg Housing Industry Australia trade nights
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Website Development & Management/Marketing Communications – Supervisor
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Jan 2009 - Sep 2012
Development and design of company's intranet and internet sites using Dreamweaver, HTML and CSS.Content management of company websites (3 websites & intranet).Monthly statistical reporting on website traffic and trends.Liaise with external internet website suppliers.Negotiate with website suppliers on online spending.Liaise with Sales and Research & Development for current product and new products launches, including technical data updates.Project Management, event and home show management.Statistical data analysis of Australian Bureau of Statistics building approvals each quarter.Organising, conducting marketing research and competitor analysis.Supervise and mentor marketing co-ordinator & graphic designer
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Training Manager
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Jan 2007 - Dec 2008
Plan, write, and update product Information and delivery training packages on current and new products.Project management and event management.Presentations on new products to architects, builders and designers at trade nights.Compile product brand technical manuals on company products.
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Education
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UWS Nepean Parramatta
Bachelor's degree, Adult Education -
Blacktown TAFE
Advanced Diploma of Management, Management -
Hornsby Ku-ring-gai Community College
Statement of Atttainment, Training & Assessment -
Hornsby TAFE
Certificate IV in Information Technology Website Design, Web design -
University of Western Sydney Nepean
Master of Business - Marketing, Marketing -
Western Sydney institute of TAFE
Certificate IV in Workplace Training Category 2, Training & Assessment -
TAFE NSW _ South Western Sydney Institute
Workplace Trainer Category 1, Training & Assessment -
UWS Nepean Kingswood/Penrith
Bachelor's degree, Adult Education - sub majors in Computing, Marketing, HR