Josephine Burns

Member at Australian Marketing Institute
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Contact Information
us****@****om
(386) 825-5501
Location
London, England, United Kingdom, UK

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Experience

    • Australia
    • Advertising Services
    • 1 - 100 Employee
    • Member
      • Jun 2020 - Present

    • United Kingdom
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Carer Assistant
      • Dec 2020 - Jan 2022

      London, England, United Kingdom

    • New Zealand
    • Food and Beverage Services
    • 1 - 100 Employee
    • National Account Manager UK&I
      • Mar 2021 - Aug 2021

      Managed key national accounts for Egmont Honey UK during a critical phase of expansion. Developed and maintained strong relationships with distributors, retailers, and partners in the UK market. Conducted market research and analysis to identify potential growth opportunities. Coordinated promotional activities to increase brand visibility and drive sales. Provided regular reports and updates on sales performance, market trends, and competitor activities.

    • Sales And Marketing Assistant
      • Oct 2020 - Aug 2021

      England, United Kingdom Generated and pursued sales leads, nurturing relationships from initial contact to ongoing customer engagement via phone and email. Designed diverse promotional materials for both print and online platforms using various software tools. Contributed to brand development initiatives and executed B2B marketing strategies to enhance market presence. Assisted in recruitment, training, and management of additional team members during business expansion. Performed comprehensive market… Show more Generated and pursued sales leads, nurturing relationships from initial contact to ongoing customer engagement via phone and email. Designed diverse promotional materials for both print and online platforms using various software tools. Contributed to brand development initiatives and executed B2B marketing strategies to enhance market presence. Assisted in recruitment, training, and management of additional team members during business expansion. Performed comprehensive market research to identify growth opportunities.

    • United Kingdom
    • Accounting
    • 1 - 100 Employee
    • Sales and Marketing Support Specialist
      • Nov 2020 - Aug 2021

      London, England, United Kingdom Spearheaded lead generation and follow-up efforts in sales and marketing using diverse software, social platforms, and automation tools. Collaborated with internal teams, clients, and partners to design and execute effective marketing strategies. Delivered comprehensive administrative support to colleagues, clients, and partners, promoting seamless operations. Demonstrated proficiency in preparing, editing, and formatting various documents, including sales pitches and administrative… Show more Spearheaded lead generation and follow-up efforts in sales and marketing using diverse software, social platforms, and automation tools. Collaborated with internal teams, clients, and partners to design and execute effective marketing strategies. Delivered comprehensive administrative support to colleagues, clients, and partners, promoting seamless operations. Demonstrated proficiency in preparing, editing, and formatting various documents, including sales pitches and administrative correspondence. Show less

    • Social Media Marketing Manager
      • Oct 2020 - Dec 2020

      Volunteer position at Dobrich Dog Rescue in Bulgaria, focusing on boosting social media reach, improving re-homing processes and increasing adoption rates. Managed multiple social media accounts, creating content, capturing photographs, and editing photo/video materials. Achieved a 350% growth in social media following and boosted average post reach by 500%. Conducted administrative tasks, including pre-adoption video interviews and drafting adoption documents and… Show more Volunteer position at Dobrich Dog Rescue in Bulgaria, focusing on boosting social media reach, improving re-homing processes and increasing adoption rates. Managed multiple social media accounts, creating content, capturing photographs, and editing photo/video materials. Achieved a 350% growth in social media following and boosted average post reach by 500%. Conducted administrative tasks, including pre-adoption video interviews and drafting adoption documents and emails. Facilitated successful adoptions for over 80 dogs across the EU and UK. Implemented a streamlined documentation and tracking system for dogs in care, in collaboration with an international transport company. Provided guidance and training to fellow volunteers in the newly implemented procedures. Show less

    • Care Assistant
      • Mar 2020 - Oct 2020

      London, England, United Kingdom Provide care to a diverse clientele, supporting them in daily tasks to uphold their independence. Collaborate with various service providers to develop and execute comprehensive care plans, ensuring continuous communication and updates on client well-being. Maintain accurate and up-to-date records, including medication inventory and logbooks. Deliver weekly progress reports to management, offering valuable insights into client progress and any necessary care plan adjustments. Ensure… Show more Provide care to a diverse clientele, supporting them in daily tasks to uphold their independence. Collaborate with various service providers to develop and execute comprehensive care plans, ensuring continuous communication and updates on client well-being. Maintain accurate and up-to-date records, including medication inventory and logbooks. Deliver weekly progress reports to management, offering valuable insights into client progress and any necessary care plan adjustments. Ensure open communication with client's family, addressing concerns and providing updates on well-being and care plan progress. Show less

    • Personal Assistant
      • Jun 2016 - Dec 2019

      Australia Assisting my client with daily tasks, including cooking, driving to events and appointments, and personal care. Planning, scheduling and facilitating various events and activities which my client was involved in. Content creation, including copywriting, videography and video editing, as well as filming and producing a Vlog. Building brand awareness for my clients' Facebook page and Vlog, involving social media management and increasing engagement. Accompanied my client on a… Show more Assisting my client with daily tasks, including cooking, driving to events and appointments, and personal care. Planning, scheduling and facilitating various events and activities which my client was involved in. Content creation, including copywriting, videography and video editing, as well as filming and producing a Vlog. Building brand awareness for my clients' Facebook page and Vlog, involving social media management and increasing engagement. Accompanied my client on a three-week tour around the UK and Portugal as her sole assistant, also maintaining regular social media posts and quality content creation. Show less

    • Temporary Business Consultant
      • Jan 2019 - Jun 2019

      Bulgaria I was contracted to work at Konna Bazar Sakar after their manager quit without notice, and took over with only a few days training, under very difficult circumstances. I managed the business for the owners who reside in Dubai. My responsibilities included day-to-day management of staff, clients and marketing, both in English and Bulgarian. This included, but was not limited to, managing social media and creating content; copywriting, photography and video editing. Increased… Show more I was contracted to work at Konna Bazar Sakar after their manager quit without notice, and took over with only a few days training, under very difficult circumstances. I managed the business for the owners who reside in Dubai. My responsibilities included day-to-day management of staff, clients and marketing, both in English and Bulgarian. This included, but was not limited to, managing social media and creating content; copywriting, photography and video editing. Increased social media following 200%, running successful paid and unpaid social media campaigns. Planned and implemented the introduction of several new services and products, including establishing Archery as an activity. Planning and facilitiated several successful camp programs during summer holidays and Easter. During one of these camps, KBS teamed up with a local artist Faunagraphic, and conducted a project to promote a cleaner Bulgaria. Children decorated signs which were placed around the Sakar region with anti-littering slogans. I also created a promotional video for this event which performed extremely well and has since been used in other campaigns through the region. Show less

    • Marketing Assistant
      • Apr 2018 - Sep 2018

      Australia Preparing of horses of the highest calibre for show and sale, including marketing and advertising of the horses. Liaising with clients, both online and in person, in relation to events, training contracts and sales. Assisting with the organisation and execution of events including the annual Open Day and various Sale days. Provided assistance in various areas of digital marketing; including content creation of photos and videos for social media and advertisement… Show more Preparing of horses of the highest calibre for show and sale, including marketing and advertising of the horses. Liaising with clients, both online and in person, in relation to events, training contracts and sales. Assisting with the organisation and execution of events including the annual Open Day and various Sale days. Provided assistance in various areas of digital marketing; including content creation of photos and videos for social media and advertisement copywriting. Training and handling of youngstock, including foals and weanlings, and assisting with reproduction procedures including stallion collection. Preparation of horses for showing and sale, including yearlings and imported show horses, from general grooming and show prep, to nutrition and fitness. Show less

    • Australia
    • Assistant Manager
      • Apr 2017 - Apr 2018

      Australia My role as Assistant Manager included a few months as Acting Manager, as the manager was unable to work due to health issues. The role envolved liaising with clients to plan and implement complex 3-5 day programs, including schedules, activity rotations and menus. I assisted with and oversaw the hiring, training and management of staff, including rostering. Also conducting staff meetings and debriefings to review and implement safe work policies and risk assessments. Strict time… Show more My role as Assistant Manager included a few months as Acting Manager, as the manager was unable to work due to health issues. The role envolved liaising with clients to plan and implement complex 3-5 day programs, including schedules, activity rotations and menus. I assisted with and oversaw the hiring, training and management of staff, including rostering. Also conducting staff meetings and debriefings to review and implement safe work policies and risk assessments. Strict time managment skills were required to ensure programs ran according to schedule. Completing various administration tasks including receiving, confirming and managing new bookings, liasing with clients, suppliers and distributors, data entry, maintaining inventory and ordering proccesses, use of Microsoft Office and MYOB payroll

    • Program Coordinator
      • Feb 2015 - Apr 2017

      Australia My position as a Program Coordinator at Weekaway mainly consisted of facilitating weekly activity programs for clients of various ages. I was responsible for liaising with clients leading up to, during and after programs, especially in order to collect and analyse feedback in order to implement necessary adjustments to the programs. I worked part time as a cook for 18 months of this period, which involved various kitchen duties. I was in charge of catering for up to 300 clients for… Show more My position as a Program Coordinator at Weekaway mainly consisted of facilitating weekly activity programs for clients of various ages. I was responsible for liaising with clients leading up to, during and after programs, especially in order to collect and analyse feedback in order to implement necessary adjustments to the programs. I worked part time as a cook for 18 months of this period, which involved various kitchen duties. I was in charge of catering for up to 300 clients for five quality meals a day, and providing substitutes for clients with various dietary requirements. This was of utmost importance as some allergies were life-threatening, so strict procedures needed to be followed to avoid cross contamination.

    • Australia
    • Government Administration
    • 700 & Above Employee
    • Census Officer
      • Jul 2016 - Sep 2016

      Victoria, Australia I was contracted by the Australia Bureau of Statistics to assist with the 2016 Census. This position involved planning and conducting distribution and collection of sensitive materials, and required me to meet strict deadlines. I conducted customer surveys and was required to submit written reports and debriefs to supervisors after each shift. I was trained to use the ABS software to track deliveries and hours worked. I showed initiative after receiving reports through social media that… Show more I was contracted by the Australia Bureau of Statistics to assist with the 2016 Census. This position involved planning and conducting distribution and collection of sensitive materials, and required me to meet strict deadlines. I conducted customer surveys and was required to submit written reports and debriefs to supervisors after each shift. I was trained to use the ABS software to track deliveries and hours worked. I showed initiative after receiving reports through social media that many people outside my assigned area had not received their census documents, and was approved by my Field Manager to conduct last-minute deliveries to a number of clients. Show less

Education

  • University of South Australia
    Bachelor of Business, Management
    2019 - 2023
  • Premier TEFL
    120 Hour TEFL, Teaching English as a Second or Foreign Language/ESL Language Instructor
    2018 - 2018
  • Outer Eastern Training Institute
    Certificate in Outdoor Recreation
    2015 - 2016

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