Project Director

• Feb 2023 - Present

Regional General Manager

• Jul 2019 - Jan 2023

Regional General Manager reporting to the COO and SLT at Gigaclear Ltd, I am accountable for the management, operation, H&S and regional business strategy of the South West region. I am an exceptional leader, with a passion for customer focus, service management and strong communication skills. I have created, developed and currently lead, a strong operational team, in which I ensure the design, planning & delivery of network infrastructure services. I am responsible for building and providing services to thousands of homes each month and delivering in excess of 30,000 homes to date with an identified growth strategy of over 156k profitable homes.Devised, implemented and secured the regional strategy and direction for the South West branch of Gigaclear. Utilising strong supply chain & commercial management to develop and deliver sustainable growth plan for the region, doubling the market share across a 18mth year period to prove viability and delivering a 50% increase against business plan targets, year on year. Accountable for a capital budget of £75m per annum with proven strong financial management & control evidenced by a change margin of less than 0.5% across the entire programme, operating at a 3% overall underspend and a strong management of the regional OPEX accountStrong and experienced supply chain account manager in NEC 3 & 4 contracts, including identification and onboarding of appropriate supply chain partners as well as management and extraction of defective partners. Deployment of exceptional stakeholder management skills, utilised to ensure regional buy-in across multiple local authority stakeholders/politicians and councillors, to ensure a smooth and efficient rollout programme. Strong regional ENPS engagement scores of over 80% evidencing the engaged and motivated team currently operating in the South West Show less

Project Director

• May 2018 - Jul 2019

Programme Delivery Director

• Jul 2015 - Apr 2018

Non-Executive Director accountable to the Board of Investors and Executive team at CableCom Networking. Creating, delivering and embedding transformational change across processes and people, applying lean methodologies such as Six Sigma DMAIC methods against the strategic direction of the business to develop 3-5 year growth plans. Keeping the customer at the heart of what we do I am accountable of a capital budget of £17m per annum with an associated revenue of £55m per annum and direct line management of large multi-disciplined skills across the UK. A company group leader with direct accountability for the programme delivery department of CableCom which encompassed the Pre-Sale Design/Programme Delivery/Logistics & Field Engineering teams. Exceptional leader able to motivate and embed fundamental business change in a challenging, change reticent and complex environment to hit private equity delivery targets, whilst maintain momentum on existing deliveries. Successful on-boarding of a number of key company acquisitions for CableCom into the existing Group Programme delivery structure with minimal disruption to delivery and customers. Deployment of MSP and APMP methodology across the programme delivery teams providing governance and flexibility for growth. Show less

Customer Project Manager

• May 2014 - Jun 2015

Non-Executive leader accountable to the senior executive team of the KCOM Group. I introduced project and programme management governance across the Eclipse organisation utilising APMP methodology. Optimised personal performance to manage large scale priority customer projects while implementing and embedding a programme governance framework, allowing the business to evaluate new projects against structured benefits realisation assessment. Introduction of matrix & resource management to drive BAU delivery to increase productivity and delivery of customer projects utilising Six Sigma lean methodology to continually evaluate and improve business processes for the benefit of the business and the customer. Successfully drove change and enhanced benefits understanding of APMP application across the business for success. Show less

Company Director

• Feb 2011 - Oct 2014

Responsible for the successful creation, operation and profitable sale of a busy independent retail business, which saw fast growth in a challenging economic climate. The business was the first of its kind within the local area and operated at an average 60% profit margin with strong customer focus. Frequent representation at local councils and events to ensure growth and success of new business. Offered re-location opportunity under Network Rail but opted to create this business within my family’s local village. Successful sale enabled the family move to the South West. Show less

Project Manager/Programme Manager Consents

• Jan 2007 - Apr 2011

Reporting to the Programme Director with overall responsibility of the GMSR programme. Consents Programme manager responsible for the leadership and development of a multi-disciplined team encompassing the project management and town planning teams. Halted programme delivery to mitigate against high profile PR coverage of public dissatisfaction with the GSMR programme. Worked fast across the current delivery process to deploy DMAIC lean Six Sigma methodology to optimise performance, drive efficiency and qualitative benefits to mitigate the high political risks of the programme. Successful deployment of programme objectives across the most politically sensitive regions of the UK for the benefit of Network Rail and public H&S. Media trained to attend and represent the GSMR programme at multiple local resident consultations bringing the core focus of H&S to public focus for the benefit of the programme. Proved experience of delivering results within a large and challenging, change resistant environment and organisation. • Introduction of new delivery framework to drive focus on gaining public consent for each construction blue print across the railway network to deliver telecoms masts. Embedding new key performance indicators across the programme to driver behavioural change and performance. • Recognised as top 1% of line managers across Network Rails through Q10 satisfaction scoring and feedback Show less

Waste Water Consultant

• 2004 - 2007

Responsible for leading the development of the capital maintenance waste infrastructure strategic business plan. Business Lead in liaisons with Operations to enhance technical knowledge of waste infrastructure network, maintenance and operation through the development and delivery of IT change project in regards to data. Formation and development of operational and capital programmes to comply with the regulatory body, OFWAT and internal stakeholder business targets. Technical duties include project management, detailed statistical analysis, and performance monitoring. Show less

Water Resources Analyst

• 2002 - 2004

Water Resources Analyst for the Water Resources team, Thames Water. Role specialised in the production of regulatory numbers for OFWAT and the Environment Agency for the identification of business and operational risks for the water supply and demand balance. Technical duties included system analysis, statistical analysis, risk assessment, numerical modelling and strategic planning.