Joseph G Pfaff

General Manager at Razza Pizza Artigianale
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Contact Information
Location
US

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Experience

    • United States
    • Restaurants
    • 1 - 100 Employee
    • General Manager
      • Oct 2017 - Present

      -Actively manages a team of 15-20 employees, with duties such as hiring, training, scheduling, and floor supervision with an emphasis on team-building through positive reinforcement and ongoing education. -Facilitates positive customer experiences through actively engaging with guests and employees. -Oversees operational systems, including product inventory/ordering, managing the beverage program, payroll, and employee evaluation/review processes. -Implemented a digital wait list to help increase efficiency at door and increase overall satisfaction.

    • Spain
    • Advertising Services
    • 1 - 100 Employee
    • Server
      • Oct 2016 - Oct 2017

      Further developed hospitality skills in a fast-paced NYC restaurant. Gained valuable wine knowledge, learned from great floor managers, and established relationships with regular guests. Further developed hospitality skills in a fast-paced NYC restaurant. Gained valuable wine knowledge, learned from great floor managers, and established relationships with regular guests.

    • Restaurants
    • 1 - 100 Employee
    • Server
      • Nov 2015 - Oct 2016

      Served on the floor and with private events in a fine-dining atmosphere. Served on the floor and with private events in a fine-dining atmosphere.

    • United States
    • Individual and Family Services
    • 100 - 200 Employee
    • Assistant Research Technician
      • May 2015 - Oct 2015

      Helped organize several different research experiments focused on increasing the sustainability of various aspects of agriculture (Reducing fertilizer use, increasing efficiencies, decreasing runoff). Helped organize several different research experiments focused on increasing the sustainability of various aspects of agriculture (Reducing fertilizer use, increasing efficiencies, decreasing runoff).

Education

  • Tulane University
    Bachelor's degree, Environmental Studies
    2011 - 2015

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