Program Coordinator

• Aug 2013 - Present

Systems Consultant

• 1998 - Present

Develop cost savings analysis plans for small businesses and individuals. Plans, organizes and controls the activities of a professional and technical staff engaged in the establishment and implementation of new or revised information systems . Makes hardware and software acquisition recommendations. Support all operating and systems software required by an information technology operation. Provides recommendations on the software available for the development of new application systems. Provides state of the art expertise on information technology products Installed, configured, maintained, and diagnosed software and hardware for networks, workstations, PC’s and laptops. Identified and resolved internal system and network conflicts. Installed and configured workstations and network operating systems and applications software. Installed, configured and service computer peripherals, including printer, scanners, modems, external hard drives and other devices.

Supervisor

• Jan 2005 - Aug 2013

Managed a large office in a multi-million dollar contract with the Westchester County. Department of Social Services to provide educational services to public assistance recipients. Supervised staff of five professionals with all day to day operations. Conducted weekly progress presentations to the Project Director and Senior DSS management. Responsible for daily statistical reporting of project progress and staff goals. Hired, trained and evaluated project staff members. Developed workflow guidelines and process procedures for staff members

Project Consultant

• 2004 - 2004

Hired as a short-term systems consultant for a global cost reduction project Hired as a short-term systems consultant for a global cost reduction project

Network Administrator

• 1995 - 2003

US Offices: NYC, Chicago, LA European Offices: London, Paris, Arles, Germany Managed day to day activities with emphasis on professionalism and timely project completion. Designed network system completing projects under budget resulting in significant cost reductions. Supervised technical assistants in six remote offices worldwide with over 200 users. Administered all NT and Exchange operations for US and European domains and sites. Planned & performed a migration of email system from Lotus cc: mail to MS Exchange v5.5. Supervised technical assistants in remote offices. Evaluated tested and submitted proposals for all new system upgrades. Managed day to day activities with emphasis on professionalism and timely project completion. Promoted from PC Specialist to Network Administrator in reflection of my technical achievements. Provided technical support for 125 users with Hardware and software troubleshooting issues.

TECH SUPPORT

• 1993 - 1995

Solely supported a client base of over 400 in an application development environment Solely supported a client base of over 400 in an application development environment

Accounting and Technical Support

• 1992 - 1993

Finance and Systems Support Finance and Systems Support

AUDITOR

• 1988 - 1992

Auditor Auditor