Experience

Veritas Document Solutions - An RRD Company

• United States
• Printing Services
• 1 - 100 Employee

• Information Technology Business Analyst/Project Manager

  • Sep 2019 - Present



United Airlines

• United States
• Airlines and Aviation
• 700 & Above Employee

• Business Analyst

  • Sep 2016 - Dec 2018



NexJen Systems

• Escondido, California

• Project Manager/Business Analyst

  • Oct 2015 - Jul 2016



Westfield

• Real Estate
• 700 & Above Employee

• Business Analyst

  • Aug 2014 - Apr 2015

  Job functions included: • Requirements gathering with end users for solutions for proprietary lease management software built on the Domino platform. • Creating test cases for both IT and Business Testing. • Performing UAT testing at both IT and Business levels. • Issue & project tracking using JIRA. • SQL querying to provide team with insight on leases. Provided scripts for team to use. Job functions included: • Requirements gathering with end users for solutions for proprietary lease management software built on the Domino platform. • Creating test cases for both IT and Business Testing. • Performing UAT testing at both IT and Business levels. • Issue & project tracking using JIRA. • SQL querying to provide team with insight on leases. Provided scripts for team to use.



Exemplis LLC

• United States
• Manufacturing
• 300 - 400 Employee

• Business System Analyst

  • Mar 2013 - Aug 2014

  Projects include:Inbound Scanning: Warehouse initiative to track pallet movements via wireless scanners to provide visibility on movement between the dock and warehouse. This project provided an automated solution to a manual business process. Integrated with Ultriva to trigger Kanban replenishments based on accurate consumption numbers. ROI reached in 1.2 years at an estimated savings of $76,645 a year. 20/20 Order Entry: Project to provide visual acknowledgement for a new health care seating line that is highly customizable. Created process for visual confirmation to ensure customer acknowledges the order is correct. Project deliverables included: Documented VCA process, Integration with VMFG (ERP system), dedicated SharePoint 2010 site to track orders and to hold 2D images for the packers to print and attach to box. Show less

• Desktop Support Analyst

  • Jul 2012 - Jun 2013

  Job Functions Included:• Provided day-to-day support to over 300 onsite and remote end users (factory, corporate and executive level employees) through a help desk ticket system• Coordinated the documentation of Windows 7/Office 2010 rollout• Managed the technology upgrade for the corporate board room under direct reporting to the CEO• Consistently received highest survey feedback score from end users for response time and problem solving• Lead project to rollout Windows 7/Office 2010, creating default images for specific departments • Point of contact with 3rd party vendor for new data drops for both corporate and factory• Technical subject matter expert for Marketing’s CRM solution. Show less



Recording/Mixing Engineer - Freelance

• Greater Los Angeles Area

• Track Engineer

  • Nov 2006 - Jun 2014

  Worked with clients to create the sound they are looking for. Consulted with clients and exchanged ideas on the best recording techniques to help accomplish this. Tracked and mixed using ProTools system, Logic 7, and various mixing consoles. Worked with clients to create the sound they are looking for. Consulted with clients and exchanged ideas on the best recording techniques to help accomplish this. Tracked and mixed using ProTools system, Logic 7, and various mixing consoles.