Experience

JobTrain

• United States
• Non-profit Organizations
• 100 - 200 Employee

• IT Support Trainee

  • Jul 2021 - Present

  • Installed, Configured, and maintained software and performed troubleshooting in Windows • Powershell and Linux Ubuntu using remote connection through a virtual machine. • Knowledge of network protocol (TCP/IP, routing, DNS, VPN) and technologies LAN, WAN, • along with operational management of computer systems and peripherals. • Created and maintained documentation of various systems and software programs • User onboarding and offboarding in active directory and other systems Show less



LYRIC: Center for LGBTQQ Youth

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Website Curator

  • May 2018 - Jul 2018

  • Indexed extensive website reference pages • Maintained organized virtual environments of multiple machines • Preformed occasional basic troubleshooting • Preformed in-person presentations and group projects • Indexed extensive website reference pages • Maintained organized virtual environments of multiple machines • Preformed occasional basic troubleshooting • Preformed in-person presentations and group projects