Cellar and Logistics Specialist

• Aug 2021 - Present

Administrative Operations Manager

• Dec 2018 - Sep 2020

Working as an Administrative operations manager one of my key responsibility was to streamline end-to-end operations in a fast-paced environment. Drawing on my extensive experience in management and innovation, I deliver value to the organization across operations, relationship management, and team productivity. Here I utilized my sound decision making and leadership capabilities to improve control and ensure the seamless running of operations and unhindered service delivery. Also, I plan, manage, and execute five moves to new locations without compromising on productivity. Some of my key contributions are… ☛ Built and maintained collaborative relations with overall stakeholders while serving as project coordinator for moves, parties, and meetings. ☛ Streamlined end-to-end operations by coordinating with contractor and property and company management. ☛ Commended by executives for exceptional performance and promoted to senior-level position; moving two offices within two months within tight deadline. ☛ Accomplished all significant challenges associated with closing down three offices and moving one. Show less

Equipment Operatons Manager

• Apr 2016 - Nov 2018

I possess the ability to establish professional rapports with people of different ranks and maintain these relationships for a long time. Being able to work under pressure in complex and rapidly changing environments, I have made a great contribution to increase equipment efficiency; promptly troubleshoot problems with equipment. I developed and deployed effective strategies to track outgoing rental equipment, ensuring timely return after the end of the rental period. Some of my key contributions are… ☛ Improved internal control through inventory management of all equipment for sale and rent. ☛ Increased operational efficiency by analyzing equipment requirements and developing accurate forecasts. ☛ Recognized as subject matter expert; guiding members to plan, organize, and execute events Show less

REALTOR, SFR

• Jun 2013 - Apr 2016

Specializing in helping buyers and sellers of real estate throughout Sonoma County realize their dreams. Specializing in helping buyers and sellers of real estate throughout Sonoma County realize their dreams.

Outside Sales Representative

• Feb 2015 - Mar 2016

During the time with Kelly Moore Paint Company, I succeeded in achieving customer satisfaction and retention objectives through complaint resolution and excellent service delivery. Due to my excellent managerial, leadership, and organization skills, I proficiently identified areas of improvement and implemented best practices in coordination with store management and employees, resulting in maximizing sales. Also, I tracked contacts and sales using of Salesforce CRM tool. Some of my key contributions are… ☛ Triggered over 70% increase in sales across the territory by devised customer-centric sales strategies and developing relationships with client base. ☛ Generated and secured new business opportunities by prospecting new leads. ☛ Improved effectiveness of business development efforts by conducting comprehensive research to analyze market trends and activities of competitors. . Show less

Multiple Engagements

• Jun 2009 - May 2013

A strong market insight, extensive experience, and knowledge of regulatory requirements enabled me to guide clients on transactions and mitigate potential threats. I streamlined end-to-end operations by prioritizing workload. Some of my key contributions are… ☛ Ensured timely execution of home inspections and day-to-day duties in coordination with tradespeople and clients. ☛ Met customer expectations by assuring compliance with agreed timeframe and contractual obligations. ☛ Displayed key attention to detail and excellent communication capabilities while negotiating between buyers and sellers of properties. Show less

Inventory/Fulfillment Coordinator

• Nov 2007 - Mar 2009

During my stint here, I administered a wide-range of functions, including inventory management, customer service, and technical support. I collaborated with web-based resellers to initiate artwork and product changes and maintain healthy stock levels. I coordinated with vendors to produce products for resale. Managed shipment of orders using FedEx and UPS online shipping software. Some of my key contributions are… ☛ Developed and sustained an accurate database of inventory and customer information using NetSuite. ☛ Enhanced customer satisfaction by refining service delivery standards and resolving complex issues Show less

Outside Service Rep

• Jun 2004 - Nov 2007

Worked with managers and department heads of Home Depot stores in my assigned territory to make sure that the correct products for their particular market where stocked in the stores. Product training classes for store employees as well as retail customers that would be in the store. Worked with RTV clerks to coordinate returns of products that did not meet specifications. Set new stores as per corporate plan-o-gram to make sure the store was set correctly and ready to open on time. Show less

Manager

• Sep 1993 - Jun 2004

Responsible for sales to retail and contractor customers through a single location. Managed up to 18 employees and worked with 2 outside sales reps and coordinated three delivery vehicles for deliveries to customers in three different counties. Training of all store employees. Human resource liaison between corporate office and the employee. Cash handling and inventory Budgeting inventory and employees against projected sales. Responsible for sales to retail and contractor customers through a single location. Managed up to 18 employees and worked with 2 outside sales reps and coordinated three delivery vehicles for deliveries to customers in three different counties. Training of all store employees. Human resource liaison between corporate office and the employee. Cash handling and inventory Budgeting inventory and employees against projected sales.