Joseph Zavala
Customer Success at Dewey- Claim this Profile
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English Native or bilingual proficiency
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Spanish Native or bilingual proficiency
Topline Score
Bio
Adam Korngold
I have had the pleasure of working with Joseph for two years. He is incredibly dedicated and provides great customer service, always going above and beyond to solve problems for customers. He also is incredibly professional and became a favorite and was often requested on calls for assistance. I am proud to witness Joseph's growth, from starting out as a tech support agent to running a team of 6 and becoming a quality control supervisor. Joseph is a huge asset to your team, he is hightly technical, a fast learner and has a great attitude.
Adam Korngold
I have had the pleasure of working with Joseph for two years. He is incredibly dedicated and provides great customer service, always going above and beyond to solve problems for customers. He also is incredibly professional and became a favorite and was often requested on calls for assistance. I am proud to witness Joseph's growth, from starting out as a tech support agent to running a team of 6 and becoming a quality control supervisor. Joseph is a huge asset to your team, he is hightly technical, a fast learner and has a great attitude.
Adam Korngold
I have had the pleasure of working with Joseph for two years. He is incredibly dedicated and provides great customer service, always going above and beyond to solve problems for customers. He also is incredibly professional and became a favorite and was often requested on calls for assistance. I am proud to witness Joseph's growth, from starting out as a tech support agent to running a team of 6 and becoming a quality control supervisor. Joseph is a huge asset to your team, he is hightly technical, a fast learner and has a great attitude.
Adam Korngold
I have had the pleasure of working with Joseph for two years. He is incredibly dedicated and provides great customer service, always going above and beyond to solve problems for customers. He also is incredibly professional and became a favorite and was often requested on calls for assistance. I am proud to witness Joseph's growth, from starting out as a tech support agent to running a team of 6 and becoming a quality control supervisor. Joseph is a huge asset to your team, he is hightly technical, a fast learner and has a great attitude.
Credentials
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Social Media Marketing Foundations
LinkedInAug, 2019- Nov, 2024 -
Agile Testing
LinkedInJul, 2019- Nov, 2024 -
Programming Foundations: Software Testing/QA
LinkedInJul, 2019- Nov, 2024 -
101 Crucial Lessons They Don't Teach You in Business School!
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Experience
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Dewey
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Higher Education
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1 - 100 Employee
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Customer Success
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Sep 2022 - Present
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Washify Services LLC
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United States
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Software Development
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1 - 100 Employee
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Tech Support Team Lead
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Aug 2019 - Jan 2022
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PartnerHero
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United States
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Outsourcing and Offshoring Consulting
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700 & Above Employee
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Technical Support QA Lead
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Sep 2015 - Oct 2019
Technical support over email, software testing, quality assurance. Technical support over email, software testing, quality assurance.
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San Services Honduras
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Honduras
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Information Technology & Services
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1 - 100 Employee
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Frontend Developer
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Oct 2013 - Jun 2015
My responsibilities at San Services were very straight forward, as follows: HTML5, CSS, SASS, Javascript, and JSF. My responsibilities at San Services were very straight forward, as follows: HTML5, CSS, SASS, Javascript, and JSF.
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Education
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2012 - 2013
Angel's Bilingual Institute
Bachelor's degree, Science and Arts
Community
