Joseph Young

Quality Assurance Analyst at Computer Talk
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Contact Information
us****@****om
(386) 825-5501
Location
Kitchener, Ontario, Canada, CA
Skills

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Credentials

  • ESET Cyber Security Awareness Training Certificate
    ESET North America
    Jun, 2022
    - Nov, 2024

Experience

  • Computer Talk Technology Inc.
    • Canada
    • Software Development
    • 1 - 100 Employee
    • Quality Assurance Analyst
      • May 2010 - Present

      Lead tester for Computer Talk product development team.Optimizing processes and standards for an efficient and accountable Quality Assurance department.Managing assignments and timelines for the Quality Assurance product team. Lead tester for Computer Talk product development team.Optimizing processes and standards for an efficient and accountable Quality Assurance department.Managing assignments and timelines for the Quality Assurance product team.

  • Symcor Inc
    • Quality Assurance Analyst
      • Jan 2006 - Aug 2009

      Developed solutions in item processing, print statements, and web. Ensured processing of millions of items and thousands of statements daily for many financial institutions. Selected Achievements:Developed and disseminated processes/scripts for Dev/QA/Support for data processing, saving days in creating/waiting on internal support tickets.Redesigned QA workflow, creating training documents/presentations and efficient procedures to allow for effective outsourcing of projects.Created new concise and informative issue tracking summary reports, allowing employees, management, and clients to effectively track projects across the boardPerformed overhaul of bug reporting tool, resulting in ~80% less admin and maintenance time.

  • SchemaSoft (Paradigm Development Corporation)
    • Software Developer
      • Sep 2004 - Jan 2005

      Designed, developed, and tested in Java based XML technologies. Designed, developed, and tested in Java based XML technologies.

  • Caseware International Incorporated
    • Quality Assurance Analyst
      • Jan 2004 - Apr 2004

      Automated and manual testing of globally used accounting software. Automated and manual testing of globally used accounting software.

  • Various
    • Tutor/Teaching Assistant
      • Sep 1996 - Dec 2003

      Primarily Mathematics. Also tutored in Accounting, Chemistry, Physics and Computer Science. Primarily Mathematics. Also tutored in Accounting, Chemistry, Physics and Computer Science.

  • Everlasting Business Solutions
    • Lead Software Developer
      • Apr 2003 - Aug 2003

      Led and supervised small team of developers; designing, creating, and testing GUIs. Led and supervised small team of developers; designing, creating, and testing GUIs.

  • Arius Software Inc
    • Java/C# Programmer
      • Jan 2002 - Apr 2002

      C# data programming and testing. C# data programming and testing.

  • R. C. Palmer Secondary
    • Math Club Assistant Coach
      • Sep 1997 - Jun 2000

  • Richmond Youth Soccer Association, Richmond Girls Soccer Association
    • Soccer Referee and Linesman
      • Sep 1996 - Jun 2000

Education

  • University of Waterloo
    Bachelor, Mathematics
    2000 - 2005

Community

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