Joseph Yong

Assistant Operations Manager at TMC Fertility
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Contact Information
us****@****om
(386) 825-5501
Location
MY

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Experience

    • Malaysia
    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Assistant Operations Manager
      • Mar 2022 - Present

    • Founder
      • May 2016 - Present

      Passionate about food. Started as a roadside burger stall and currently owns a café and a push cart business. • Hands-on in managing every aspect of the business. • Hiring and onboarding new staff and barista. • Train employees on food preparation and proper use of equipment. • Coordinate with vendors and order supplies. • Maintain updated records of daily, weekly and monthly revenues and expenses. • Brainstorm new menu items based on seasonality and customers’ preferences. • Inventory management. • Develop action plans for the team to meet operational and organizational objectives.

    • Senior Operations Executive
      • Jan 2020 - Aug 2022

      The company is a healthcare and R&D centre specializing in stem cell therapy. Generally, the role can be split into five key areas: people, core operations, budgets, project delivery and strategy. • Develop, implement, and review operational policies and procedures. • Assist in day-to-day business operational affairs which include invoicing, submission of quotations, purchasing, collection, human resource management, and business administration. • Involved in recruiting, hiring and staffing. • Oversee budgeting, reporting, planning, and auditing. • Manage stock control, margins, costs, and forecasting. • Manage employee’s performance goals, enhance and improve staff morale and productivity. • Ensuring the laboratory and clinic complies to various accreditation and regulatory requirement. • Assisting the Medical Director in conducting clinical trials. • Involved in setting up a vaccination centre for Covid-19. • Develop and implement business strategy to sustain and grow business domestically and regionally. • Develop strong relationship with Customers, identify & manage their needs to meet customer’s satisfactions. • Supporting all functions of the business and coordinate the other operational activities with other units/departments to work together.

    • Malaysia
    • Higher Education
    • 700 & Above Employee
    • Graduate Research Assistant
      • Apr 2014 - Apr 2019

      • The aim of the research was to investigate the prevalence and diversity of β-lactamase genes in two different soil ecotypes from animal farm setting via culture-dependent and independent approaches. • Acquired and involved in various in-depth molecular and microbiology techniques and approaches. • Other key responsibilities include managing lab operation, including training and supervising undergraduate students working on the research projects; maintain laboratory equipment and inventory; and prepare findings for publication and assist in laboratory analysis, quality control, or data management.

    • Medical Representative
      • Jan 2013 - Feb 2014

      Specialized in wound care management. Key responsibilities include organising appointments and meetings with community- and hospital-based healthcare staff; demonstrating products to healthcare staff including doctors, nurses and pharmacists; conduct seminars, presentations, and training of products for key customers; and increase overall sales volume by attaining or exceeding established sales objective by implementing sales plans and marketing programs. Specialized in wound care management. Key responsibilities include organising appointments and meetings with community- and hospital-based healthcare staff; demonstrating products to healthcare staff including doctors, nurses and pharmacists; conduct seminars, presentations, and training of products for key customers; and increase overall sales volume by attaining or exceeding established sales objective by implementing sales plans and marketing programs.

Education

  • Universiti Tunku Abdul Rahman (UTAR)
    Master of Science - MS, Molecular Biology
    2014 - 2019
  • Universiti Tunku Abdul Rahman
    Bachelor of Science (HONS) Biotechnology, Biotechnology
    2010 - 2013

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