Experience

HumanPower

• Human Resources Services
• 1 - 100 Employee

• Talent Consultant

  • Jun 2022 - Present



HELLA

• Germany
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Human Resources Officer

  • Sep 2021 - Jun 2022

  ・Collecting recruitment demand from hiring departments, and understand qualifications for the positions from discussions with their direct supervisors. ・Releasing job offers on websites (i.e. 51job, Liepin), and gathering CVs from candidates. ・Portraying candidates while understanding their willingness with early talking on telephone; shortlisting candidates with the early talks, submit their CVs to the line managers supervising the vacant positions. ・Appointment interviews for qualified candidates, as well as tracking interview outcomes. ・Summaries recruiting progress weekly, then report to managers will directly supervising the positions, with difficulties and solutions in the recruiting process. ・Providing company's monthly statistics on current total workforce, new hires, voluntarily and persuaded resigned personnel, as well as attrition rate. ・Supporting onboarding process for new hires: －Preparing employee badges, labor contract, Employment Registration Form, Data Privacy Confidentiality Commitment and other forms should be filled and signed; －Collecting and archiving files by categories on departments after the process. ・Overseeing resignation process for leaving personnel: －Verifying the return of employee badges, person computers, working documents and other company properties for various departments; －Deliver employment separation certificates, labor handbooks. ・Translating documents and preparing PPT for meetings relating to the HR Department. ・Support to activities, e.g. HR Day and campus career fairs. Left for: Hired for temporarily replacing another one with long-term sick leave, only offered 1-year contract and official headcount unavailable. Show less



HKT Teleservices (Formerly PCCW Teleservices)

• China
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• HRBP

  • Jun 2020 - Sep 2021

  The employer was a subsidiary wholly-owned by Hong Kong Telecom, a listed Hong Kong-owned corporation. The main business running by the company was operating outsourced call centres. The company has served clients including E Funds (Raised Funds), Disneyland Resort Shanghai, Mead Johnsonand and Haichang Ocean Park, recruiting Telephone CSR, team leaders and project managers for telephone customer services in call centres. Details: ・Collecting and analysing recruiting demands from projects; ・Maintaining and expanding recruiting channels, operating recruitment on job seeking websites and campus roadshows; ・Performing job analysis for staffing of teams in my responsibilities; ・Searching for CVs of candidates on online-providers including 51job, Zhilian and BOSS Zhipin; ・Contacting candidates that never submit his/her CV, recommending vacants in the company; ・Inviting candidates to interviews and assisting project managers for the 1st and 2nd interview; ・Analysing and summarizing recruiting data, compiling reports for recruiting; ・Coordinating resources from various departments, handling employee relationship affairs; ・Reporting to and working with managers of Human Resources Development and projects, at least weekly, with recruitment data and issues. Left for： Spending considerable time everyday on searching CVs and recommending vacants to candidates by telephone, in my opinion, my role was more like telephone marketing. Since Recruitment and Compensation & Benefits was managed by different teams, I did not have a chance to engage other human resource modules, though I would like to have a wider scope with other modules. Show less



TechnipFMC

• United Kingdom
• Oil and Gas
• 700 & Above Employee

• HR Mobility

  • Sep 2019 - Mar 2020

  ・On boarding and paperwork preparation (like labor contracts and non-disclosure agreements) for new employees. ・Address new employee’s queries regarding their contract and payroll. ・Participating in company welfare activities, such as annual dinner, employee health benefits, and serving as a point of contact with benefit vendors. ・Performing payroll / benefit related reconciliations and payment requisition. ・Work visa and residence permit, as well as providing suggestion and guidance for foreign staff. ・Transition application from Shanghai residence permit to Household for Chinese staff. ・Follow up / contract with host entity & agency to prepare related documents for Chinese work overseas. ・Prepare cost estimation & assignment letter & extension letter preparation when local employees assigned. ・Prepare the invitation letter for Chinese business visa to group and project visitors. ・Provide support / solutions related to my function to employee / department / HR peers / leadership timely and accurately. ・Build up the communication between HR and the other business sectors, to provide them with professional human resources solutions and resources. ・E-leave (annual leave & recovery) and E-attendance management. Left for: Job cut during Covid-19 pandemic. The company is a French sea oil enterprise, with refining projects in some Chinese coastal cities. Projects suspended since the Covid-19 outbreak. Show less



Konica Minolta Business Solutions (CHINA) Co., Ltd.

• China
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Human Resources Administrator

  • Jul 2015 - Sep 2019

  My major work responsibilities are with recruitment, salaries, ISO compliance, compliance training seminars for new employees, employee relationship, attendance management and processing various kinds of certificates. ・For recruitment, I focus on developing and maintaining recruitment channel, filtering the candidate’s resume and arranging interviews. Also I manage procedures such as signing employment contracts with new employees, and background checking with counterparts in their former companies on the phone. ・For salaries, my work is calculating salaries and social security contributions for temporary employees. ・For ISO compliance, my sectors are internal human resource organization and internal risk management. ・For compliance training, I need to deliver a seminar course on company rules and regulations for new employees once a month. ・For employee relationship, responding the labor arbitration initiated by the resigning employee, I should contact and consult with lawyers. ・For attendance management, collecting and summering the monthly attendance record from all employees in Shanghai. Left for: The company was moving for a site just finished decoration less than a month, so I decided to have a new job, avoiding the new office which might with polluted air. Show less



VFS Global

• United Arab Emirates
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Visa Consultant

  • Jun 2011 - Jul 2015

  ・Oversee all aspects of the Visa Service, ensuring that the process runs smoothly. ・Interview all clients and deal with all applications face to face and by post to ensure that the client is suitable. ・Oversee the completion of all relevant visa documents and ensure that they are received within the time limit set by the consulate. ・Ensure all of the information provided by the client is accurate and correct, preparing and checking all legal documents. ・Prepare all fee quotes and any information required by clients, colleagues or authorities. Help the client to obtain Visas, Green cards and other documentation required. ・Take full responsibility of all visa issues and operations, remaining up to date with any changes to legislation. Show less



KOKUYO

• Japan
• Furniture and Home Furnishings Manufacturing
• 1 - 100 Employee

• Customer Service Representative

  • May 2010 - Jun 2011

  ・Responding promptly to customer inquiries. ・Communicating with customers through phone calls. ・Acknowledging and resolving customer complaints. ・Knowing our products inside and out so that I can answer questions. ・Processing orders, forms, applications, and requests. ・Keeping records of customer interactions, transactions, comments and complaints. ・Providing feedback on the efficiency of the customer service process. ・Ensure customer satisfaction and provide professional customer support. Show less