Joseph Wybraniec

Projects Engineer at Empower IT Solutions
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Contact Information
us****@****om
(386) 825-5501
Location
Parramatta, New South Wales, Australia, AU

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Credentials

  • Intermediate Certification
    3CX
    Aug, 2022
    - Nov, 2024
  • SharePoint Online Essential Training: Beyond the Basics
    LinkedIn
    Aug, 2022
    - Nov, 2024
  • SharePoint 2019 Essential Training: The Basics
    LinkedIn
    Jun, 2022
    - Nov, 2024
  • SharePoint Online: Working in the Modern Experience
    LinkedIn
    Jun, 2022
    - Nov, 2024
  • SharePoint: Site Customization
    LinkedIn
    Jun, 2022
    - Nov, 2024
  • ITIL v4 Foundation
    PeopleCert
    Apr, 2019
    - Nov, 2024
  • Technical Sales Professional (VMTSP) - Management Pack v8
    Veeam Software
    Jun, 2018
    - Nov, 2024
  • Veeam Sales Professional (VMSP) - Management Pack v8
    Veeam Software
    Jun, 2018
    - Nov, 2024
  • WSAB Endpoint Sales Certification for Partners
    Webroot
    Jun, 2018
    - Nov, 2024
  • WSAB Endpoint Technical Certification for Partners
    Webroot
    Jun, 2018
    - Nov, 2024
  • Sales Professional (VMSP)
    Veeam Software
    Dec, 2017
    - Nov, 2024
  • Technical Sales Professional (VMTSP)
    Veeam Software
    Jun, 2017
    - Nov, 2024
  • Business Partner
    Dropbox
    Apr, 2015
    - Nov, 2024
  • BTEC Lvl1 Land Referencing
    BTEC
    Jan, 2009
    - Nov, 2024
  • Sophos Architect - AT80 - Sophos Firewall v18.5
    Sophos
    Apr, 2022
    - Nov, 2024
  • Sophos Engineer (Retake)
    Sophos
    Aug, 2021
    - Nov, 2024
  • Sophos Technician
    Sophos
    Aug, 2021
    - Nov, 2024
  • Barracuda Email Security Gateway Certified Sales Representative
    Barracuda
    Oct, 2018
    - Nov, 2024
  • Barracuda Email Security Gateway Certified Product Specialist
    Barracuda
    Oct, 2018
    - Nov, 2024
  • Open Water SCUBA Instructor
    PADI
    Aug, 2010
    - Nov, 2024

Experience

    • Australia
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Projects Engineer
      • May 2017 - Present

      April 2019 - Present - Projects Engineer May 2017 - April 2019 - Level 2 Support Engineer April 2019 - Present - Projects Engineer May 2017 - April 2019 - Level 2 Support Engineer

    • Australia
    • Information Technology & Services
    • 1 - 100 Employee
    • Level 1 / 2 IT Support Engineer
      • Apr 2013 - May 2017

      • Helpdesk and onsite role assisting a variety of businesses of different sizes • First point of call for clients for troubleshooting before escalation if necessary • Server, Desktop, Laptop and mobile devices selection, configuration, maintenance, and troubleshooting • AD and Exchange setup and management • SOE creation and builds for client rollouts • Training clients in new operating systems, applications and procedures • Learning new software such as Microsoft AppV and Soonr for setup and deployment at client sites • Ran Facebook Page for Company to keep contacts up to date with interesting technology

    • PADI Open Water Scuba Instructor
      • Jul 2010 - Jan 2015

      Teaching courses from Discover SCUBA to Rescue Diver (including Emergency First Response), assisting with Dive Master training as well as PADI Speciality training (teaching over 250+ students) Leading Open Water dives from both shore and boat (both day/night) and Snorkel Tours Sales work on both the shop floor as well as telephone sales Equipment Servicing, Gas Blending (for Enriched Air dives) and Air Tank Filling Teaching courses from Discover SCUBA to Rescue Diver (including Emergency First Response), assisting with Dive Master training as well as PADI Speciality training (teaching over 250+ students) Leading Open Water dives from both shore and boat (both day/night) and Snorkel Tours Sales work on both the shop floor as well as telephone sales Equipment Servicing, Gas Blending (for Enriched Air dives) and Air Tank Filling

    • Sales Assistant
      • Jan 2012 - Apr 2013

      • Part of a top performing team in a high footfall shopping centre in a business district • IT Support - troubleshooting, devices set up and data recovery. • Mostly public facing role, assisting patients by performing selected eye health pre-testing using optometry equipment, consultative sales, booking and record administration, also instruction and education around use of vision aides such as teaching patients how to insert and remove contact lenses safely. • Maintaining high quality patient data and processing orders through shop based software and HI-CAPS machine • Thorough knowledge required of a wide variety of healthcare plans and how patients can best use their benefits.

    • Professional Services
    • 700 & Above Employee
    • Land Referencer
      • Sep 2008 - May 2010

      Land Referencer / Project Lead for LandAspects, a division of Mouchel Land Referencer / Project Lead for LandAspects, a division of Mouchel

    • Marine Biologist / Project Manager
      • Nov 2007 - Jul 2008

      Marine Biologist / Project Manager for Issham Aquatics / AAA Aquariums based in the Middle East Marine Biologist / Project Manager for Issham Aquatics / AAA Aquariums based in the Middle East

    • United Kingdom
    • Entertainment
    • 700 & Above Employee
    • Displays Supervisor / Assistant Manager
      • May 2005 - Oct 2007

      Head of Displays / Assistance Manager at the National Sea Life Centre in Bray, Republic of Ireland Head of Displays / Assistance Manager at the National Sea Life Centre in Bray, Republic of Ireland

Education

  • The University of Hull
    BSc Hons, Coastal Marine Biology
    1999 - 2002

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