Experience

AIR Communities

• United States
• Real Estate
• 200 - 300 Employee

• Resident Relations Specialist

  • Dec 2020 - Present



The Grand Hotel

• Australia
• Hospitality
• 1 - 100 Employee

• Night Auditor

  • Mar 2018 - Dec 2020

  Finalizing the daily financial reports, and creating daily revenue reports. Dealing with any and all customer complaints and resolving the issues to ensure a positive experience. Responding to customer requests via telephone and email, as well as upselling room reservations. Working with vendor and partner companies about any inquiries into services provided or details of any amenities provided. Finalizing the daily financial reports, and creating daily revenue reports. Dealing with any and all customer complaints and resolving the issues to ensure a positive experience. Responding to customer requests via telephone and email, as well as upselling room reservations. Working with vendor and partner companies about any inquiries into services provided or details of any amenities provided.



ABM Industries

• United States
• Facilities Services
• 700 & Above Employee

• Supervisor

  • Nov 2014 - Mar 2018

  Dispatching wheelchair agents to requests in the lobby as well as to the individual gates for inbound and outbound flights, ensuring proper coverage for all areas that are to be covered by employees in all departments, having payroll hours balanced and completed for the end of the pay period, resolving any conflict with employees and customers, preparing incident and proactive reports for any situation that may have caused injuries or delays. Dispatching wheelchair agents to requests in the lobby as well as to the individual gates for inbound and outbound flights, ensuring proper coverage for all areas that are to be covered by employees in all departments, having payroll hours balanced and completed for the end of the pay period, resolving any conflict with employees and customers, preparing incident and proactive reports for any situation that may have caused injuries or delays.



Nordstrom

• United States
• Retail
• 700 & Above Employee

• Stock Associate

  • Jul 2014 - Aug 2014

  Breaking down inventory freight pallets, stocking as well as back-stocking merchandise, organizing inventory for quick available access, processing outgoing inventory that will be sent to a Nordstrom subsidiary, price markdowns for sales and clearance items, customer service, breaking down as well as putting together fixtures and displays. Breaking down inventory freight pallets, stocking as well as back-stocking merchandise, organizing inventory for quick available access, processing outgoing inventory that will be sent to a Nordstrom subsidiary, price markdowns for sales and clearance items, customer service, breaking down as well as putting together fixtures and displays.



Total Wine & More

• United States
• Retail
• 700 & Above Employee

• Merchandiser

  • Nov 2013 - Jan 2014

  Breaking down freight pallets and running new merchandise onto the sales floor, properly stocking all back-stock inventory, creating pull lists for inventory, as well as providing customer service. Breaking down freight pallets and running new merchandise onto the sales floor, properly stocking all back-stock inventory, creating pull lists for inventory, as well as providing customer service.



Firefly IT Asset Recovery, Inc.

• United States
• Telecommunications
• 1 - 100 Employee

• Inspections Technician

  • Jul 2013 - Oct 2013

  Inspected company products for physical and software defects, and determining the condition of the product as well as the buy-back price and the sales price of the product upon final inspection. Inspected company products for physical and software defects, and determining the condition of the product as well as the buy-back price and the sales price of the product upon final inspection.



Target

• United States
• Retail
• 700 & Above Employee

• Customer Service Team Member

  • Nov 2012 - Jul 2013