Experience

Kirintec

• United Kingdom
• Defense and Space Manufacturing
• 1 - 100 Employee

• Technical Support Engineer

  • Feb 2023 - Present

  Roles & Responsibilities: •Research and development of technology within the Electronic Warfare (EW), Cyber and Electromagnetic Activities (CEMA), Counter Improvised Explosive Device (C-IED) and Counter-Unmanned Aerial Systems (C-UAS) domains in line with Kirintec Ltd’s Roadmap. •Provide responsive first line end user support to Kirintec’s deployed systems. •Develop and maintain Kirintec’s SharePoint based Service Desk. •Development of bespoke software applications and code. •Support to Kirintec deployed Technical Support teams, including deploying to all areas of the world. •Support with all Electronic, RF, EMC, Environmental, System verification testing and design support. •Adhere to the national security framework in accordance with Security Requirements for List X Contractors. •Ad hoc tasks as required by Kirintec. Show less



IHateCleaning.ae

• United Arab Emirates
• Facilities Services
• 1 - 100 Employee

• Business Development Manager

  • Oct 2022 - Jan 2023

  A sustainable cleaning services company which provides five-star service and uses eco-friendly German-engineered cleaning equipment and plant-based cleaning solutions suitable for both residential and commercial/office clients. Roles & Responsibilities: • in charge of prospecting cold and warm leads • identifies, connects with, and ultimately qualifies leads with high buying potential • improves and sustains business relationships with existing partners/decision makers • develops and converts potential clients into long-term business partners • conducts site visits and site estimations for careful assessment of inquiries • creates monthly forecast supported by business strategies and action plans on achieving and exceeding forecasted figures • submits quotation and attends negotiation for projects Show less



Tech Twist

• United States
• Retail

• Assistant Site Engineer

  • May 2022 - Sep 2022

  Roles & Responsibilities: • Assisted site supervisors in preparation and assembly of data centers. • Prepared cabling according to wire schedules and schematic diagrams. Roles & Responsibilities: • Assisted site supervisors in preparation and assembly of data centers. • Prepared cabling according to wire schedules and schematic diagrams.



Mr Furniture Manufacturing LLC

• United Arab Emirates
• Furniture and Home Furnishings Manufacturing

• Business Development Officer

  • Sep 2021 - Jan 2022

  Mr. Furniture Manufacturing LLC is a bespoke furniture manufacturing company in the United Arab Emirates that provides delivery and installation of customized furniture and fit-out services across the gulf regions. Roles & Responsibilities: • developed and sustained relationships with existing company clients and stakeholders • scheduled meeting with potential clients and present company profile • ensured excellent customer service (presales & aftersales) to all inquiries • submitted quotations on-time and attend negotiations on project proposals • conducted site visits and site estimations to inquiries as initial requirement to fully understand and ensure that quoted products complies with the client's needs • formulated monthly forecast supported by business strategies and action plans on achieving and exceeding targets • conducted market research to identify new business opportunities Show less



GME - First German Mechatronic Equipment Trading

• United Arab Emirates
• Wholesale
• 1 - 100 Employee

• Sales-in-charge

  • May 2020 - Jun 2021

  First German Mechatronic Equipment Trading LLC is an importer/exporter, wholesaler, and supplier of mechanical equipment, mainly for marine and automotive industry. German Mechatronic provides German brands with quality as top priority. Key Roles & Responsibilities: • provided business plans and sales forecast on a monthly and annual basis • created sales report for monthly sales performance • developed and sustained business relationship with new and existing clients • planned out weekly client visits for market and project updates • formulated strategies and action plans to achieve target budget and ensure sales growth • created, reviewed, and approved quotations and set follow ups accordingly Show less



Middle East Fuji LLC

• United Arab Emirates
• International Trade and Development
• 100 - 200 Employee

• Sales Engineer

  • Nov 2017 - Mar 2020

  Middle East Fuji LLC is an integrated and established name in marine and industrial service provider. An ISO certified company with a large portfolio that covers equipment & machinery spares, consumables and services, ship agency, oil and gas, husbandry and logistics (including receiving, clearing, storage and delivery of owner supplied stores and spares). As a member of Industrial Solutions Team, our goal is to provide world class customer service, sales & after sales service to existing and potential clients. Key Roles & Responsibilities: • received calls for inquiries and do cold calling for possible client leads • provided world class customer service to new and existing clients • converted potential clients into sustainable business partners • forecasted monthly and annual targets, formulate strategies and action plans to achieve and exceed targets from monthly to annual basis • conducted product presentation and schedule site visits and product demonstration to potential clients • carefully coordinated delivery schedule and provide a smooth flow of communication to clients • ensured sustainable customer relationship to clients by providing sales and after sales service Show less



Serco

• France
• Oil and Gas
• 1 - 100 Employee

• Sales Agent

  • Apr 2014 - Jul 2017

  Key Roles & Responsibilities: • carried out controlled/uncontrolled/emergency evacuation of passengers • controlled and mitigated overcrowding in station and platforms to ensure that passengers flows are managed in an orderly manner • delivered essential messages to passenger via audio or visual means in a timely, clear and proactive manner • provided a highly visible and proactive level of customer service; • provided safe, reliable, convenient and comfortable metro journeys to the users of Dubai Metro railway if and when necessary or as directed by the Station Manager in collaboration with the Passenger Services Manager; • ensured that matters are handled tactfully and sensitively as appropriate and strictly follow the guidelines, procedures and instructions of the organization • complied fully with procedures and instructions instructed as part of the certified training and instructions • enforced safety procedures and instructions and carry out necessary procedures to ensure the safety of members of the public and employees of the railway • rendered all possible assistance to customers, in particular those with special accessibility needs Show less



Phelps Dodge Philippines Energy Products Corporation - Wires and Cables

• Philippines
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• • Jan 2011 - Jan 2014

  Key Roles & Responsibilities:• conducted product presentation, built relationships and business partnership with electrical contractors, developers and owners of residential, commercial and industrial projects in the country• created objectives to meet, strategies to execute, and action plans to exceed established forecast• forecasted sales and budget goals from monthly to annual bases• administered weekly visits to clients for projects and market updates• supervised deliveries, invoice submissions, and collection schedules from sales coordinators• converted potential clients into long-term partners for future projects and other related services• attended negotiations and closed deals, projects, and contracts with new and existing partners from industrial, commercial, and residential segments• trained and guided sales engineers and sales assistants as part of the work force and teamwork to ensure distribution of individual responsibilities and growth Show less

• • Nov 2008 - Dec 2010

  Key Roles & Responsibilities:• exposed in customer service and dealing with customer-related concerns for service improvement• received incoming calls and product inquiries from prospect clients• set manufacturing plant visits for stakeholders in both local & abroad• represented company during annual national conventions for electrical, electronics, and architectural fields• formulated advertising messages and service positioning versus competition• surveyed monthly project mapping for prospective clients• carefully coordinated delivery status of goods from plant to client’s warehouse to ensure safety and security• issued sales order advice / invoicing for every purchase order issued by clients for documentation• collected payments from clients in a door-to-door manner for safety of payments Show less