Co-Managing Partner/VP of Sales & Operations

• Jan 2023 - Present

Responsible for overseeing the day-to-day activities of the company’s sales force. As well as developing and implementing new strategies to improve overall performance. That includes everything from creating better employee training programs to improving internal processes or systems that support sales efforts.Duties:Working with the executive team to develop a sales department strategy aligned with company goalsDeveloping and maintaining effective relationships with existing clients and identifying potential new clients within each client’s industryCoordinating sales activities with marketing activities to ensure that both departments are working together to achieve common goalsInteracting with external vendors to ensure that all vendor contracts are signed, terminated as needed, and renewed on timeManaging employee performance as it relates to sales goals by providing feedback, identifying training needs, and offering support where neededDeveloping strategies for improving sales performance through increased sales volume or higher margins on existing salesAnalyzing data from various sources—including metrics from CRM software, website statistics, call logs, emails, etc.—to identify trends or opportunities for improvementPlanning and coordinating events such as trade shows, conventions, and webinarsUsing technology solutions such as CRM software to track leads and manage customer relationships

Business Development Operations Manager

• Oct 2021 - Jan 2023

Business Development Manager

• Mar 2021 - Oct 2021

English Teacher

• Mar 2020 - Feb 2021

Call Center team Manager

• Oct 2019 - Mar 2020

Customer Service Team Manager

• May 2017 - Oct 2019

Subject Matter Expert

• Apr 2016 - May 2017

Art Instructor

• Jan 2015 - Aug 2016