Experience

Epilepsy Foundation

• United States
• Non-profit Organizations
• 200 - 300 Employee

• Site Attendant

  • Aug 2012 - Present

  Answer telephones, direct calls, and take messages Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints Compile, copy, sort, and file records of office activities, business transactions, and other activities Answer telephones, direct calls, and take messages Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints Compile, copy, sort, and file records of office activities, business transactions, and other activities



United States Coast Guard Reserve

• Petty Officer

  • Aug 2011 - Present

  Graduated basic training 10/2011, Graduated Boatswains Mate A School 04/2012 Qualified Crewmember on the 32’ TPSB Patrol Boat 10/2012 Graduated basic training 10/2011, Graduated Boatswains Mate A School 04/2012 Qualified Crewmember on the 32’ TPSB Patrol Boat 10/2012



Massage Envy Spa

• Front Desk Client Service Associate

  • Jul 2011 - Jan 2012

  Scheduled appointments based on need and interacted with clientele to ensure optimal experience during visit Consistently achieved required sales goals Scheduled appointments based on need and interacted with clientele to ensure optimal experience during visit Consistently achieved required sales goals



Best Buy

• Retail
• 700 & Above Employee

• Sales Lead

  • Jun 2008 - Apr 2011

  Assess and formulate an optimum wireless plan for each customer’s unique needs Facilitate and coordinate quarterly trainings with team membersReceived Best Buy “MVP” award for outstanding performance, December 2008Formally recognized by District Managers as a “Top Performer”, June 2008

• Digital Technology Specialist

  • Oct 2007 - Jun 2008

  Built rapport with clients by recognizing reoccurring customers by first or last nameRecognized by district for excellence in customer service



Endless Communications

• Store Manager

  • Nov 2005 - Jan 2007

  Helped develop and implement effective selling techniques to sales associates Arranged employee schedules to maximize coverage of budgeted hours Public Service & Leadership Experience On Call Firefighter, Dighton Fire Department Helped develop and implement effective selling techniques to sales associates Arranged employee schedules to maximize coverage of budgeted hours Public Service & Leadership Experience On Call Firefighter, Dighton Fire Department