Joseph Shepherd

Security Systems Engineer at Jane.com
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Contact Information
us****@****om
(386) 825-5501
Location
US
Languages
  • English Native or bilingual proficiency
  • Portuguese Limited working proficiency

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5.0

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Matt R.

Joe is the nicest person you will ever meet in IT. Despite extensive technical knowledge across domains, he remains determined to learn more and frequently introduces me to emerging technologies. He is also a great team player who will have your back. Most importantly, I trust Joe to give honest and accurate information.

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Credentials

  • CompTIA Project+
    CompTIA
    Apr, 2017
    - Nov, 2024
  • Cisco Certified Network Associate Security (CCNA)
    Cisco
    Sep, 2019
    - Nov, 2024
  • CompTIA A ce
    CompTIA
    Nov, 2014
    - Nov, 2024
  • CompTIA Network ce
    CompTIA
    Jan, 2015
    - Nov, 2024
  • CompTIA Security ce
    CompTIA
    May, 2015
    - Nov, 2024
  • Cisco Certified Network Associate Routing and Switching (CCNA Routing and Switching)
    Cisco
  • LPIC-1
    Linux Professional Institute
  • Linux +
    CompTIA

Experience

    • United States
    • Retail
    • 100 - 200 Employee
    • Security Systems Engineer
      • Jan 2022 - Present

    • United States
    • Software Development
    • 1 - 100 Employee
    • Desktop Support/ Jr. Systems Admin
      • Jul 2014 - Jan 2022

      Took care of employee helpdesk requests, assisted in setting up a ticket system and asset tracker, and processes for onboarding new hires and terminations. I assisted in two email migrations and preformed pst exports and imports. I setup Windows Deployment Server and created a deployable image for employee machines and QA test boxes. I was also charged with managing and maintaining Windows servers including: Active Directory, Exchange, Windows Deployment Server, files, Jira, confluence and a handful of internal servers. Show less

    • United States
    • Financial Services
    • 700 & Above Employee
    • Desktop Support/ Jr. Systems Admin
      • Jan 2020 - Dec 2021

      Simplifile was acquired by Intercontinental Exchange, my job responsibilities remain the same. Simplifile was acquired by Intercontinental Exchange, my job responsibilities remain the same.

    • IT Administrator
      • Oct 2010 - 2014

      I moved into more of an administrative role managed the firewall, vpns, network, servers, backups, AD, Exchange, handled the IT side of 2 building moves, setup network, moved servers, eventually moved exchange to o365, and condensed multiple racks of servers by converting physical servers to hyper-v vms. I moved into more of an administrative role managed the firewall, vpns, network, servers, backups, AD, Exchange, handled the IT side of 2 building moves, setup network, moved servers, eventually moved exchange to o365, and condensed multiple racks of servers by converting physical servers to hyper-v vms.

  • Fonix Speech
    • Sandy, Utah
    • Help Desk Technician
      • 2006 - 2010

      I was in charge of dealing with help desk requests, system backups, setting up new machines, user accounts, and email accounts. I was in charge of dealing with help desk requests, system backups, setting up new machines, user accounts, and email accounts.

Education

  • Western Governors University
    Bachelors of Science, Information Technology - Security
    2015 - 2019
  • UVU
    IT- Networking and Security, Information Technology
    2006 - 2015

Community

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