Experience

Max Communications
• United Kingdom
• Museums, Historical Sites, and Zoos
• 1 - 100 Employee
• Senior Digitisation Officer

  • Jan 2020 - Present


The Shakespeare Birthplace Trust

• United Kingdom
• Non-profit Organizations
• 1 - 100 Employee

• Retail and Reception Team Leader

  • Mar 2018 - Nov 2019

  I have used my passion for the life, work and times of Shakespeare to welcome visitors of all backgrounds to the iconic birthplace of Shakespeare and his mother’s house at Mary Arden’s Farm. I was responsible for banking, cash handling and duty management of Mary Arden’s Farm. I have endeavoured to go beyond visitors’ expectations at every stage of their journey to these historic attractions and have received positive comments in visitor feedback forms to attest to this. I have used my passion for the life, work and times of Shakespeare to welcome visitors of all backgrounds to the iconic birthplace of Shakespeare and his mother’s house at Mary Arden’s Farm. I was responsible for banking, cash handling and duty management of Mary Arden’s Farm. I have endeavoured to go beyond visitors’ expectations at every stage of their journey to these historic attractions and have received positive comments in visitor feedback forms to attest to this.



Museum of London

• United Kingdom
• Museums, Historical Sites, and Zoos
• 200 - 300 Employee

• Visitor Host

  • Jun 2013 - Mar 2018

  My duties included engaging with the historical collection of the largest urban museum in the world. I presented tours and object-in-focus talks to present my passion for London’s past to the public. I also took had responsibility for the Inclusion and Access program for partially sighted and Deaf, deafened and hard of hearing visitors. I scheduled and delivered events and ran the administration of the project, including creating Event Action Sheets and liaising with internal and external stakeholders. My duties also included managing the museum’s paper resources and staffing resources (uniforms and radios).



English Heritage

• United Kingdom
• Non-profit Organizations
• 700 & Above Employee

• Historic Property Steward

  • Feb 2011 - Jun 2013

  My duties included conservational cleaning of artefacts and artwork, and preventative conservation of the historic fabric of the building. From October 2012 I was weekend Duty Supervisor for Apsley House and The Wellington Arch. I was Retail Supervisor for The Wellington Arch, which involved ordering and merchandising stock and completing the monthly Monument Sales Return for retail and admissions takings. I was also responsible for group bookings to Apsley House and The Wellington Arch. Furthermore, I presented talks and tours to the public, as well as performing security tasks such as patrolling and monitoring closed circuit television. I managed volunteers as part of my role and trained new staff in areas of conservation and retail. I was also selected to represent English Heritage on an interview with BBC Radio Essex to discuss Tilbury Fort.