Joseph S.

Learning Management Systems Administrator II at Orbis Education
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Contact Information
us****@****om
(386) 825-5501
Location
Knoxville, Tennessee, United States, US

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Experience

    • United States
    • Education Management
    • 300 - 400 Employee
    • Learning Management Systems Administrator II
      • Jul 2023 - Present

      Providing support to various aspects surrounding our learning management systems as well as peripheral systems. Troubleshooting technical and logical issues for Orbis staff and applying critical thinking to continuously improve and maintain our systems and processes.

    • Learning Managment Systems Administrator I
      • Apr 2022 - Present

      As a Learning Management Systems Administrator, I am responsible for daily administrative tasks surrounding our systems including account creation, SIS integration, LTI configurations, and troubleshooting technical barriers for Orbis employees and partner faculty via our ticketing system. Additionally, I conduct user account audits to ensure that the principle of least privilege is employed throughout our systems.On a macro scale, I facilitate communication between third parties and our IT team pursuant to systems relevant to our learning management systems, new process development, and deployment of systems. Show less

    • E-Learning Program Administrator
      • Aug 2020 - Apr 2022

      Supported partner universities in daily administration of online accelerated nursing programs, including building and maintaining course content, collaborating with peripheral teams to audit and revise individual courses while working alongside instructors, program directors, deans, and partner-side IT staff to take holistic looks at programs to ensure that regulatory and university objectives are met.Worked with internal and external teams to create concrete objectives, and implement them within courses including course updates, technical issues, and develop new processes between teams. Show less

  • The Blind Man Indy
    • Carmel, Indiana, United States
    • Account Manager/Installer
      • Jun 2017 - Aug 2020

      As a key employee in a small business, I was able to wear many hats. One side of my position included working with customers face-to-face, installing blinds, shades, and window coverings- working with customers to ensure that expectations are met with a strong attention to detail. Additionally, I was responsible for account management including customer service, ordering from vendors, payment collection, and accounting items including sales tax and some bankroll duties, working primarily in Microsoft Excel and Intuit QuickBooks. Show less

    • United States
    • Mental Health Care
    • 700 & Above Employee
    • Life Skills Coach
      • Nov 2016 - May 2017

      Coached individuals enrolled in the POPS grant (Providing Opportunities for Parental Success)- working with fathers who were on parole or in county jails around southern Indiana to foster strong interpersonal and career skills. Worked with individuals to schedule medical consultations, job interviews, and empowered them to pursue GED and higher learning opportunities through Centerstone's partners. Coached individuals enrolled in the POPS grant (Providing Opportunities for Parental Success)- working with fathers who were on parole or in county jails around southern Indiana to foster strong interpersonal and career skills. Worked with individuals to schedule medical consultations, job interviews, and empowered them to pursue GED and higher learning opportunities through Centerstone's partners.

Education

  • Grand Canyon University
    Master of Science - MS, Cybersecurity
    2020 - 2023
  • Indiana University Bloomington
    Bachelor of Arts - BA, Double Major- Psychology & Criminal Justice
    2012 - 2016

Community

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