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Joseph R. Tungaraza

Application Administrator at Access Microfinance Bank

Contact Information

us****@****om

(386) 825-5501

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Location

Temeke MC, Dar es Salaam, Tanzania, TZ

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Application Administrator
- Sep 2021 - Present
Provide technical support and troubleshoot application relate issues. Develop database backup, restore and recovery procedures. Conduct troubleshooting to resolve application issues at the workstation level, following prescribe escalation procedures for higher level technical issues. Monitor the software application, and document and analyze problems. Performing EOD,EOM and EOY according to SLA. Work closely with users and vendors to tune and troubleshoot problems. Develop test plans to verify logic of new or modified applications. Show less

Information Technology Engineer
- Jun 2021 - Sep 2021
Meeting with the IT manager to discuss system needs. Designing and installing computer hardware configurations. Installing software and networking systems. Troubleshooting network and software issues. Installing high-level software security systems. Training staff on newly installed hardware and software systems. Fixing hardware, software, and networking issues. Responding to general IT requests. Ensuring security software is kept up to date. Filing monthly reports for the IT Manager. Show less

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