Experience

Doga USA

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Sales Manager - SYSTEMS

  • Sep 2022 - Present

  Managing Sales of wiper systems, washer tanks, expansion tanks, window lifters and mirrors.

• Sales Account Manager

  • Apr 2017 - Present

  Key account manager for OEM’s: John Deere, Caterpillar, AGCO, and TORO. Responsible for Growing Sales in Agriculture, Construction and Material Handling Market Segments.

• Engineering Manager

  • Jan 2003 - Apr 2017

  DOGA USA CORP – Huntley, ILDOGA is an OEM Heavy Duty windshield wiper manufacturer headquartered in Spain. DOGA USA was founded in 2003 as a subsidiary of DOGA. DOGA serves clients with volumes ranging from 12 to 80,000 units. I was the first employee hired for DOGA USA. Engineering Manager, 2003 to PresentOversee Engineering for our clients in USA, Canada and Mexico. Design for a variety of applications in the Construction, Bus, Train, Agriculture and Specialty Vehicles industries. For clients such as Caterpillar, MCI, Siemens, John Deere and Polaris. Develop relationships with our customer base through interaction with their Engineering, Purchasing and Quality Departments. Travel to client locations for sales and engineering meetings, on-site installations and product support.Key Results:- Grew the On-Road segment of business from nothing to 2.5 million in recurring yearly sales.- Gained military contracts with OSHKOSH.- Awarded sole supplier status through proven Engineering & Quality Support with clients MCI and NOVA Bus. - TESLA Model S – Alfa test units. Designed the wiper system which was considered impossible due to space constraints. DOGA was considered a finalist for the production volumes.- First point of contact when clients experience problems, determine root cause, coordinate the solution and negotiate with the client resolutions. Show less

• Engineering / Quality Manager

  • Jan 2003 - Jan 2010

  Engineering / Quality Manager, 2003 to 2010Interact with clients on Quality issues. Coordinate return and replacement of material. Analyzed suspect material, determined root cause and prepared analysis reports both internal and external. Performed on-site inspection, sort and repair. Track all failure types to expose patterns and alert headquarters of spikes and low hour repeat failures. Participated in ISO/TS 16949 quality audits. Review of quality documents: corrective actions, 8D’s, PPAP’s, Control Plans prior to submission to clients. Assist in the definition and negotiation of Warranty Agreements.Key Results:- Design and managed RGA and Warranty Claim Systems to meet ISO/TS 16949 standards.- Reduced Warranty Claims pay-out from $245,000 to settle at $12,500.- NHTSA coordinator and reporter. Determine root cause, assist the team with the solution, create work instructions, train field technicians and work with owners to coordinate repairs. Write bi-weekly reports to NHTSA of progress and customer resolutions. Show less



Caterpillar Inc.

• United States
• Machinery Manufacturing
• 700 & Above Employee

• Design Engineer

  • Jan 2001 - Jan 2003

  Design Control for Wiper & Washer Systems, 2001 to 2003 Design responsible for all Caterpillar Product for Wiper & Washer Systems. Worked with suppliers to develop cost effective reliable systems. Perform installation audits at factory locations. Analyzed field failures to determine root cause and if need be field rework. Design Control for Wiper & Washer Systems, 2001 to 2003 Design responsible for all Caterpillar Product for Wiper & Washer Systems. Worked with suppliers to develop cost effective reliable systems. Perform installation audits at factory locations. Analyzed field failures to determine root cause and if need be field rework.